Transctn Procng Offcr

Who are we looking for? L 2 level Transaction Processing Executive/Officer – to process the Capital Market – Brokerage process documents for a Non-Voice BPS account (US Client).

Technical Skills

• Excellent MS Office skills
• MS Excel, Power Point, Excel Macros and E Mail Drafting
• Good Typing Speed of 28 WPM with >=95% accuracy
• Excellent Communication skills – to attend Client Calls, Onshore Training etc
• Process

Skills

• Good and sound knowledge of Capital Market Concepts – preferably US Stock Market
• Processing skills of Asset Transfer – primarily Mutual Funds.
• Processing High Net Value Mutual Funds, Verification, Analyzing MF documents and providing Updates to Brokerage Advisors of their requests100% Accurate work required as Errors will have Financial impacts from Client and their Customer side.
• Behavioral

Skills

• Strictly US Shift Working Hours – should be flexible to do Over Time duty if required.
• Punctual and adherence to attendance and Leaves
• To report to Team Lead and follow the Instructions and the HR Policies as per Company
• Certification
• Education: 12 + 3 Degree Education is mandatory
• B Com, BBA and BBM Graduates preferred, however Candidate with good work experience (similar BPO field and domain) but with other Specialization will also be looked into.
• Additional Certification on Stock Market Subjects is added advantage.
• No Engineering / Tech Graduates
• Experience

Requirements

• Candidate should have minimum 6 months to 1 year work experience in similar BPO field – preferable from Banking and Capital Market Domain (primary preference)
• Secondary preference will be for Candidates who have experience in other BPO domains like Accounting, Insurance, Health Care etc.
• Expected

Competencies

• Interpersonal Effectiveness: Candidate should be a team player and demonstrate required aptitude and attitude towards work and the Team.
• Service Orientation: Candidate should be Customer Centric and committed to deliver the best to Customers and the Business.