Product Services Manager

Join Chubb as a Product Services Manager and bring your Commercial Lines expertise to the forefront! If you have a passion for navigating the complexities of commercial insurance products and thrive in a dynamic environment, this is the perfect opportunity for you.

The ideal candidate will sit in our Philadelphia, PA office. Other Chubb locations may be considered.

Legal & Compliance (L&C) - Philosophy and Culture Statement: The L&C is committed to providing best-in-class legal and compliance services to our business partners. The L&C emphasizes teamwork, expertise, and a “can-do” attitude. Operating as a best-in-class organization requires a commitment to constant improvement and an on-going commitment to adding value – every day, by every team member.

The group takes pride in delivering consistent customer satisfaction, advancing self-development among team members, participating in company and team initiatives – all with a focus on superior execution.

Major Duties And Responsibilities

• Work with business units in the development and filing of new Commercial Lines products, amendments, coverages, rating plans, and programs that conform to applicable laws while meeting business objectives.
• Manage and maintain assigned Commercial Lines Products including forms, rules, and rating plans so they are in compliance with regulatory requirements.
• Manage/implement approved rate/rule/form changes in the appropriate policy issuance system(s).
• Develop and direct Commercial Lines p filings to ensure expedited filing approvals. Provide input/drive resolution to filing objections with Business Unit and Actuarial input.
• Perform regulatory review of products and draft state amendatory language.
• Analyze regulatory and legislative changes and propose action as needed. Develop and circulate advisory bulletins as appropriate.
• Provide technical advice, counsel, and assistance in the development and utilization of the policy issuance system(s) utilized by Commercial Lines.
• Participate in and support regulatory compliance activities including audits of business units and Market Conduct Examinations.
• Research and develop reference tools on important product issues for posting to the internal Chubb intranet as guides for the Business Unit.
• Provide detailed and accurate product requirements (forms, rules) to IT/third party vendor for system implementation.
• Prepare and submit filings for entry into SERFF; track and respond to product objections.
• Monitor Reference Organization (ISO) changes and communicate as appropriate to ensure compliance.
• Manage special projects, as assigned.

Qualifications

Education and Experience

• Bachelor’s degree or equivalent industry experience in product management and regulatory issues.
• Minimum 3 – 5 years of experience in Commercial or Commercial Lines products in underwriting, product management or regulatory compliance.

General Skills

• General knowledge of Commercial Lines insurance products, policy language and coverages.
• Strong organizational and project management skills.
• Ability to work independently and as part of a team.
• Computer proficient in using Word, Excel, Adobe Pro.
• Excellent written and oral communication skills.
• Demonstrates strong attention to detail and commitment to project ownership, accuracy, and completion on a timely basis.
• Experience in documenting business requirements a plus.
• Ability to manage multiple projects, different demands and competing customers simultaneously in a face paced environment.
• Knowledge of SERFF a plus.

Personal Qualities

• Strong desire to be responsive to customer needs.
• Self-motivated with a strong work ethic.
• Energetic, enthusiastic and maintains a positive attitude.
• Adaptive to changing environments

About Us

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.

The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.

Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.