Do you have previous customer service experience and looking for a great career? Luttrell Staffing is currently hiring Customer Service Representative positions in Salinas, CA.
Details for Customer Service Representative Position
- $21-21 / Hour
- Monday - Friday
- Full-Time | Temp-to-Hire
- Zero Fees - you’ll never be charged for any screening service
- Fast Start Date
- Weekly Pay
Job Duties for Customer Service Representative Position
- Perform general clerical tasks, including answering phone calls, greeting customers, emailing, filing, data entry, and maintaining accurate customer and rental records
- Review, print, and verify invoices, sheets, and logs to ensure accuracy and completeness before processing or distribution
- Research and resolve invoice discrepancies or billing issues by coordinating with customers, vendors, and internal departments as needed
- Enter units on-rent and off-rent in the system, ensuring rental status, dates, and related details are updated and accurate
- Take service and rental orders from new and existing customers, capturing all required information and providing basic product and service information
- Use QuickBooks (or similar accounting software) to create, update, and send invoices, and assist with basic billing inquiries
- Support day-to-day office and customer service operations as needed, including answering phones, responding to emails, and routing information to appropriate team members
- Follow all policies and safety procedures in place
- Completes any other related tasks as needed
Qualifications for Customer Service Representative Position
- High school diploma or equivalent
- At least 2 years of prior experience and experience using Microsoft Office Suite
- Experience using Quickbooks
- Ability to sit for duration of shift
- Ability to lift up to 25 lbs
- Ability to stoop, bend, squat, kneel, twist and reach
If you have the experience and skills we're looking for, apply to Luttrell Staffing today! Call or text (831) 998-7062. We are an equal-opportunity employer.
