Regional Service Director

Position Summary

Our client is expanding into the Santa Cruz Regional Center catchment area and we're looking for the right person to lead that launch. This isn't a position for someone who wants to manage an established program. It's a position for someone who wants to build one.

The Regional Services Director in Santa Cruz will be the first presence in the region, will launch the Independent Living Services (ILS) program, establish relationships with the Santa Cruz Regional Center, hire and develop a team that shares our commitment to person-centered, community-based support for adults with I/DD. Over time, will expand into SLS, CFS, and In-Home Respite as the office grows.

Duties And Responsibilities

• Launch and grow the programs in the Santa Cruz Regional Center catchment area, starting with ILS and scaling from there
• Build relationships with Regional Center service coordinators, intake staff, and community partners from day one
• Hire, supervise, and develop Program Managers as each service line comes online
• Ensure full compliance with DDS regulations, Title 17, vendor requirements, and Regional Center standards
• Manage regional billing, staffing, and service authorization to meet program performance targets
• Report monthly to the COO on enrollment, operations, compliance, and growth milestones
• Serve as the face of the company Support Services in Santa Cruz County

Qualifications

• 3–5+ years of leadership experience in I/DD, social services, or communitybased care
• Knowledge and experience in California Regional Center system and can navigate it confidently
• Proven track record building, launching programs or teams
• Driven by mission and hold to a high standard without being told
• Exceptional professional communication skills both verbal and written
• Close commute to or willing to relocate to Santa Cruz County

Benefits and Compensation

• Salary range: $90,000 – $110,000 annually depending on experience
• Health, dental, and vision benefits
• Employer matched 401k with potential profit sharing
• Mileage reimbursement
• Paid time off and paid holidays
• Professional development support
• A leadership team that is invested in the employees’ success

Other Requirements

• Valid California driver's license
• Current vehicle registration and use of a vehicle in good running condition during work hours.
• Valid automobile insurance for that vehicle and all passengers that meets the minimum coverage requirements of the company’s agency ($100K/$300K bodily injury liability)

About The Organization

The company was founded in 2007 with the goal of helping adults with developmental disabilities The company in their own homes and chosen communities. They believe that every individual, regardless of disability, has the right to live in the place of their choosing and with the people they want by their side. They serve clients throughout the Alameda and Contra Costa County areas.

They truly see this endeavor as a way to make a difference in peoples' lives every day.