- Join a team that shares your calling
- At Multi
- Care, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities.
- Belonging here means living our mission and values every day.
- If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.FTE: 1.0, Shift: Day, Schedule: Monday
- Friday, 8:00am - 5:00pm
- Other
Requirements
- Bilingual (English/Spanish)
- Required
Position Summary
The Patient Services Coordinator is the initial point of contact for patients at our outpatient clinics. This role performs a variety of critical functions to maintain the clinical flow and to ensure patients receive care as ordered in a timely fashion.
Essential
Responsibilities
- Updates patient information, provides any required forms to complete, and obtains signatures as necessary.
- Prepares charts for each clinical session and ensures lab, diagnostic test results, history & physical examinations or other documentation are in charts as appropriate.
- Schedules patients for appointments as needed, including consultation and diagnostic appointments for patients per provider/assistant request and documents such.
- Schedules transportation and/or interpreters for patient as needed.
- Verifies insurance eligibility as appropriate.
- Provides telephone coverage.
- Utilizes good customer service practices for all callers.
- Completes forms as requested.
- Responds to patient requests expeditiously, maintaining an efficient clinical flow.
- Contributes to professional communication with team members in order to convey important information relating to patient care, operations, or clinical needs.
- Maintains awareness of changes in protocols/procedures of the department; maintains competency on all applicable computer systems.
- Other duties as assigned
Qualifications And RequirementsEducation
- High School diploma or GED equivalent required.
- Experience: One year experience as a medical receptionist or other related field preferred.
- Knowledge of medical terminology preferred.
- Why Multi
- Care?
- Rooted in the local community
- Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.
- Growth and education
- Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.
- Well-being and support
- Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.
- Living our values
- Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.
- Belonging for all
- Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.
- Pacific Northwest lifestyle
- Work and live where natural beauty, adventure and strong community connections are part of everyday life.
Pay and Benefit ExpectationsWe provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position.
The pay scale is $19.51 - $28.08 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.
Associated benefit information can be viewed here.
