Front Desk Coordinator

Position Overview

The Catholic Diocese of Memphis is seeking a professional and welcoming Front Desk Coordinator to serve as the first point of contact for visitors to the Chancery office. This role is essential in creating a positive and hospitable experience for clergy, staff, parish representatives, and guests, while also supporting the Human Resources Department with administrative tasks.

This is a primarily stationary, front-facing position requiring strong communication skills, discretion, and a commitment to professionalism aligned with the mission of the Catholic Church.

Key Responsibilities

• Greet and assist visitors in a courteous, professional, and welcoming manner
• Answer, screen, and direct incoming phone calls and general inquiries
• Maintain a consistent front desk presence during business hours
• Monitor building access and follow visitor protocols
• Manage incoming mail, packages, and deliveries
• Coordinate conference room scheduling
• Maintain a clean and organized reception area
• Provide administrative support to Human Resources, including filing, data entry, and document tracking
• Perform general clerical duties (copying, scanning, supply management)
• Assist with diocesan events and limited administrative support to other departments as approved

Requirements

• Prior receptionist or front desk experience required
• Bilingual (English/Spanish) preferred
• Experience with general office software (e.g., Microsoft Office) and multi-line phone systems required
• Strong interpersonal, communication, and organizational skills
• Ability to maintain confidentiality and exercise discretion
• Professional demeanor and appearance

Preferred Attributes

• Experience working in a church, nonprofit, or mission-driven organization
• Ability to multitask while maintaining attention to detail
• Customer service–oriented mindset with a welcoming presence

Why Join Us?

Be part of a mission-driven organization serving the Catholic community of West Tennessee. This role offers the opportunity to make a meaningful first impression while supporting the important work of the Diocese.