Director of Quality and Risk Management

Overview

Who We Are

We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community.

Our Story

We started out as a small operation in California. In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals. Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care.

We have a rich history at Tenet. There are so many stories of compassionate care; so many 'firsts' in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need. Tenet and our predecessors have enabled us to touch many different elements of healthcare and make a difference in the lives of others.

Our Impact Today

Today, we are leading health system and services platform that continues to evolve in lockstep with community need. Tenet's operations include three businesses - our hospitals and physicians, USPI and Conifer Health Solutions.

Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care. We are differentiated by our top notch medical specialists and service lines that are tailored within each community we serve.

The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare-focused revenue cycle management and value-based care solutions.

Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day.

Job Summary

Doctors Medical Center of Modesto

Doctors Medical Center Modesto is a full-service, comprehensive health care facility, dedicated to providing the finest medical care for the community. From preventative and diagnostic services to expertise in some of the world's leading technologies, DMC's multidisciplinary team of physicians and healthcare professionals is dedicated to your good health and well-being.

Recognized for innovative cardiac and neonatal intensive care to advanced stroke and trauma treatment, the outstanding doctors at DMC represent most major medical specialties and are committed to being there for you, when you need them most.

We offer competitive salaries and benefits including a matching 401(k), several health & dental plans to choose from, generous tuition assistance plans, and relocation assistance for select positions.

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including employee assistance program (EAP)
• Time away from work programs for paid time off, long- and short-term plan coverage
• Savings and retirement including a 401(k) Plan with a 50% match up to 6% of pay, employee stock purchase plan, flexible spending accounts, retirement readiness tools, rollover support, and financial well-being counseling
• Education support through tuition assistance, student loan assistance, certification support, and online educational program
• Additional benefits life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and employee discount program
• Registered nurses – Retirement medical benefit account (RMBA) – 2% of annual eligible income set aside in accordance with program guidelines
• Benefits may vary by location and role

www.dmc-modesto.com/teams

Position Summary

Reporting to the Chief Nursing Officer, the Director of Clinical Quality is a key member of the hospital management team, and is responsible for overall hospital quality / performance improvement and monitoring of the organization. The position ensures the provision of differentiated quality and safety, patient-focused, outcomes based, and cost-effective medicine in the hospital setting.

As such, the Clinical Quality Director’s responsibilities will include, but are not limited to the following activities: Ensures processes are implemented to evaluate and identify opportunities for improvement in the provision of high quality, safe and resource effective medical care to its patients; implements Tenets Commitment to Quality initiative and assures goals are met; ensures processes are in place to ensure compliance with Quality and Performance Improvement and as applicable with Infection Control, Risk Management, Patient Safety, Peer Review, and Accreditation functions; monitors, in partnership with the medical staff, the measured outcomes of hospital clinical care activities, identifies opportunities for improvement, and leads clinical improvement activities to improve those measured outcomes; ensures documentation of the results of hospital wide, clinical quality activities; ensures hospital compliance with accreditation, licensing and regulatory agencies; assures that the Patient Safety Officer is responsible for providing the necessary leadership, training and support for performance of the plan by the employees’ assuring and observing compliance with the policies and procedures outlined with full regard for the identification and reporting of incidents, potential hazards and other relevant information in a timely manner.

Qualifications

Minimum Education: Degree (Bachelors, Masters or Doctorate) in a health related field, with 5 years of relevant hospital management experience or other allied health professionals who have extensive hospital experience (>7 years, or other pertinent credentials) in the areas of responsibility will be considered.

Minimum Experience/Skills

• Experience in quality/performance improvement, and as applicable in case management and other related areas of responsibility.
• Demonstrated knowledge of Performance Improvement
• Outcomes and Quality Management.
• As applicable, DCQI candidate also has demonstrated knowledge in the areas of Peer Review, Risk Management, Patient Safety, Infection Control Prevention and Reporting.
• Ability to interpret and process data in an analytical manner.
• Excellent communication (written and verbal) and presentation skills.
• Computer operational skills, understanding of statistics, spreadsheets and database systems.
• Current understanding of regulations as it relates to Joint Commission, State specific requirements, and Centers for Medicare & Medicaid Services (CMS).
• Demonstrated understanding of Quality Improvement Organization (QIO) guidelines/required processes and understanding of current trends in quality and other areas of responsibility as applicable.
• Ability to lead and coordinate activities of a diverse group of people.
• Ability to work with hospital team to motivate relevant constituencies to embrace change as required by Tenet’s Commitment to Quality and other clinical initiatives.

License/Certificates/Credentials: None

Physical Demands

• Prolonged, extensive or considerable standing/walking
• Lifts, positions, pushes up to 50 pounds.
• Manual dexterity and mobility.

Vision Requirements: Ability to adjust vision sufficiently to perform position accountabilities.

Working Conditions

• Subject to varying and unpredictable situations.
• Exposure to unpleasant elements (accidents, injuries, illness).
• Emergency and crisis situations.
• Subject to irregular hours.
• Occasional pressure due to multiple calls and inquiries.

#LI-AR2

Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date.

If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

Organization Description

Careers at Tenet

At Tenet Healthcare, the heart of what we do centers on caring with compassion, which ultimately creates a bond between our caregivers and patients. Everyone contributes to these moments, whether providing care directly or supporting those who do.

As an organization, we provide employees with resources, tools and support to serve our patients and customers in the best way possible. We also take care of one another, helping team members further develop their career pathways and maximize their potential.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.

Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

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