Quality Manager

Overview The Quality Control Manager is responsible for managing the quality function to ensure compliance with customer requirements and company specifications for manufacturing products.

Responsibilities Develop standardized production, quality, and customer-service standards

Identify potential risks before they become a problem, focusing on root cause analysis and preventive action

Perform internal and external quality audits and compile detailed reports of findings

Build a strong team through coaching, mentoring, specific training and performance evaluations

Support corporate and plant quality systems and procedures

Review and respond to customer complaints as well as issue corrective action measures to prevent reoccurrence

Interact with customers and customer service representatives to foster strong customer relationships

Maintain all records related to quality standards and performance

Qualifications High School Diploma or equivalent required

5 years of quality experience in a manufacturing environment

2 years of management experience

Experience working with a quality management system

Strong interpersonal communication skills

Seniority level Mid-Senior level

Employment type Full-time

Job function Quality Assurance and Manufacturing

Industries Manufacturing

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