Welcome to Ernest Health, where we are dedicated to providing high-quality healthcare services to our patients. We are currently seeking a detail-oriented and organized individual to join our team as a Unit Secretary. In this role, you will play a crucial part in supporting our healthcare team and ensuring smooth operations within our unit.

If you have a passion for helping others, strong administrative skills, and the ability to thrive in a fast-paced environment, we encourage you to apply for this position.

Greet and welcome patients, families, and visitors to the unit with a positive and friendly attitude.

Maintain a clean and organized reception area and ensure all necessary supplies are stocked.

Answer phone calls, take messages, and transfer calls to appropriate staff members.

Schedule appointments and coordinate patient transportation as needed.

Create and maintain patient charts, ensuring accuracy and confidentiality of information.

Assist healthcare team with clerical tasks such as data entry, filing, and faxing.

Monitor and manage unit inventory, order supplies, and restock unit supplies as needed.

Collect and process patient forms, insurance information, and other necessary documents.

Coordinate with other departments to ensure timely and accurate communication and coordination of patient care.

Follow established procedures and protocols to ensure compliance with healthcare regulations and standards.

Maintain a positive and professional demeanor when interacting with patients, families, and coworkers.

Attend staff meetings and training sessions as required.

Provide support to healthcare team members as needed, including assisting with patient care tasks.

Communicate effectively with patients, families, and staff about unit policies, procedures, and updates.

Adhere to strict confidentiality guidelines when handling sensitive patient information.

Proactively identify and address any issues or concerns that may arise.

Collaborate with other unit secretaries and staff to ensure efficient and effective operations.

Continuously strive to improve processes and procedures to enhance patient experience and overall unit efficiency.

Adhere to all safety and security protocols to ensure a safe and secure environment for patients and staff.

Demonstrate a commitment to the mission, values, and goals of Ernest Health and the unit.

Ernest Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.