Coordinator Nursing Staffing Office-Nursing Central Support

Location: METROHEALTH MEDICAL CENTERBiweekly Hours: 80.00Shift: 3p-11:30pThe MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services.

The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County’s safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary Through the use of computerized systems, prepares/maintains data used to compile and process the work schedules/payroll for all employees that report to Associate Chief Nursing Officer (ACNO) or Director of Nursing (DON). Maintains data records, including for attendance/benefits. Performs payroll/scheduling/benefits audits, and researches/initiates steps to correct problems.

Performs a variety of administrative duties to support Nursing Central Services. Identifies personnel issues requiring disciplinary actions. Provides clerical and/or administrative support for the ACNO/DON. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Qualifications

Required

HS Diploma or passage of a high school equivalency exam. 1 year of experience with payroll, benefits, or records management. 6 months of experience with data entry. Knowledge of PC systems/software in the Microsoft Windows environment for data entry and report running. Keyboarding and data entry skills. Strong proofreading skills. Problem solving skills.

Strong customer service skills, including the ability to effectively interact with varied populations of patients/customers/staff. Ability to work independently or in a team environment. Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds.

Preferred

Experience with Microsoft Office a plus. Ability to manage time effectively, prioritize workloads, and establish/meet deadlines. Ability to interact with other staff to aid in effective problem resolution. Ability to use effective written/verbal communication skills to explain processes/procedures to others in a professional and easily understood manner. Ability to type 30 WPM.

Physical Requirements

• May sit, stand, stoop, bend, and ambulate intermittently during the day.
• May need to sit or stand for extended periods.
• See in the normal visual range with or without correction.
• Hear in the normal audio range with or without correction.
• Finger dexterity to operate office equipment required.
• May need to lift up to twenty-five (25) pounds on occasion.
• Ability to communicate in face-to-face, phone, email, and other communications.
• Ability to see computer monitor and departmental documents.