Medical Receptionist

We are looking for a Medical Receptionist to join a welcoming healthcare office. This contract-to-permanent opportunity is ideal for someone who enjoys creating a positive patient experience while keeping front-desk operations organized and efficient. In this role, you will support appointment coordination, handle incoming inquiries, and serve as a key point of contact for patients, providers, and referral partners.

Responsibilities

• Welcome patients and visitors professionally, ensuring a smooth and courteous front-desk experience.
• Coordinate appointments by matching patient needs with provider and staff availability.
• Answer phone calls, relay messages accurately, and respond to routine questions in a timely manner.
• Communicate with referral sources, patients, and insurance representatives to support continuity of care.
• Address scheduling or service concerns promptly and escalate patient complaints to the appropriate quality or leadership contacts.
• Work closely with practitioners and office leadership to help meet patient access and service needs.
• Maintain clear and organized documentation related to appointments, communications, and office activity.
• Provide additional administrative support as needed to keep daily operations running efficiently.