Med Spa receptionist (Bilingual in Spanish)

Overview

Join our dynamic team as a Med Spa Receptionist at BRAL medical Spa, where your energetic and welcoming attitude will set the tone for an exceptional client experience. In this vital front-facing role, you will be the first point of contact for clients, managing appointments, answering inquiries, and ensuring smooth daily operations.

Your organizational skills and positive demeanor will contribute to creating a relaxing and professional environment that clients look forward to visiting. This paid position offers an exciting opportunity to be part of a thriving wellness community dedicated to beauty and self-care.

Responsibilities

• Greet clients warmly upon arrival, providing excellent customer service and ensuring they feel comfortable from the moment they walk in
• Manage multi-line phone systems efficiently, directing calls, scheduling appointments, and answering client questions with professionalism
• Maintain accurate appointment calendars using scheduling software and coordinate with practitioners to optimize daily flow
• Handle all front desk duties including check-in/check-out procedures, data entry, and filing of client records
• Assist with office management tasks such as inventory tracking, supply ordering, and maintaining a clean reception area
• Support administrative functions like proofreading forms, managing emails, and supporting bookkeeping activities.
• Process financing applications using financing websites.
• Provide support with customer support inquiries via phone or email, ensuring timely and courteous responses

Requirements

• Proven experience in front desk or office management roles within a medical spa, clinic, or similar setting.
• Bilingual in spanish
• Strong computer skills including proficiency in Microsoft Office (Word, Excel), Google Workspace (Gmail, Calendar), and data entry systems
• Excellent phone etiquette with experience handling multi-line phone systems in a fast-paced environment
• Bilingual abilities are highly preferred to serve diverse client needs effectively
• Exceptional organizational skills with keen attention to detail for proofreading documents and managing schedules
• Ability to multitask efficiently while maintaining a friendly and professional demeanor
• Clerical experience including filing, calendar management, and basic bookkeeping is highly desirable
• Demonstrated ability to provide outstanding customer service and support in a busy office setting

Join us as a Med Spa Receptionist where your enthusiasm fuels our clients’ satisfaction! We value your dedication and offer an engaging environment that encourages growth while supporting your professional development. This is more than just a front desk role — it’s an opportunity to be part of a vibrant wellness community committed to enhancing lives through beauty and self-care.

Work Location: In person