Medical Receptionist

About PAD Specialists

• We are a growing network of outpatient medical offices focused on diagnosing, treating, and preventing Peripheral Arterial Disease (PAD) through early intervention.
• Our mission: Enhance patients' quality of life with life-changing care.
• We prioritize exceptional patient service and seek dedicated, long-term team members eager to learn and grow.
• To learn more about our team watch our Youtube Videos: https://bit.ly/PADSTeamVids and visit our website: https://padspcs.com/

Position Description

• We are seeking a high-level Medical Receptionist to join our team.
• Internal title is Patient Care Coordinator (PCC).
• The ideal candidate will possess excellent patient care skills, superior customer service abilities, and advanced tech-savvy skills.

Duties

• Ensuring a seamless and welcoming experience for our patients while efficiently managing administrative tasks.
• Greet and welcome patients in a friendly and professional manner.
• Patient Registration
• Handle patient inquiries and concerns with empathy and efficiency.
• Schedule appointments, confirm appointments, and manage the clinic’s calendar.
• Verify patient information and update electronic medical records (EMR) accurately.
• Insurance verifications
• Answering inbound calls/Making outbound calls
• Payment processing along with financial counseling

Location/Travel

• We have several locations in the Rio Grande Valley area.
• You will need to travel to Edinburg, Brownsville, Harlingen, and Rio Grande City in order to meet full-time hours.
• Travel for training may be required.

Schedule

• Full-time job: 32–40 hours per week, 8hr shifts
• Work Monday through Friday
• Sat & Sun required as needed
• Shifts can begin anywhere from 5:15am to 7:30am
• Your schedule will change from week to week

What We Offer

• Better work-life balance than hospitals.
• Structured workflows; zero-drama team.
• Competitive hourly rate
• Paid Vacation (80 hours of PTO)
• Paid Holidays
• Mileage reimbursement & paid travel accommodations.
• Comprehensive paid training.
• Scrub uniform reimbursement.
• BLS/ACLS reimbursement.

Requirements

• 18-month minimum commitment
• Spanish Fluency
• You must have a flexible schedule
• A+ customer service-oriented attitude, charismatic
• Excellent phone skills
• Tech savviness - Experience with EMR systems and Google Workspace
• Excellent organization and time management skills
• Excellent verbal and written communication skills
• Spirit of continuous improvement -- strive to grow, improve, and learn... both professionally and personally, every single day, and to help the Company do the same
• **Important note: If your resume is selected, you will be sent a link through Indeed messages to complete pre-interview videos through Spark Hire. This is mandatory in order to be considered for this position. This will only take a few minutes of your time. You will need to copy and paste the link to your address bar. Please check your email and spam inbox. ***

Job Type: Full-time

Pay: $21.00 - $26.00 per hour

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Uniform allowance
• Vision insurance

Application Question(s)

• Are you able to work on Saturdays and Sundays?

Language

• Spanish (Required)

Work Location: On the road