Overnight Front Desk Receptionist (Part-Time)

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.

It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

About The Role

Four Seasons Hotel and Residences New Orleans is seeking a Front Desk Receptionist to join our dynamic Front Office overnight team. In this role, you will create meaningful guest connections and deliver exceptional experiences, working alongside a dedicated team to ensure every interaction reflects the genuine care and luxury hospitality that define our brand.

What You Will Do

• Deliver a seamless arrival and departure experience by welcoming guests warmly, managing check-ins and check-outs with precision, and ensuring complete satisfaction at every interaction.
• Provide exceptional, personalized service by anticipating guest needs, handling inquiries and concerns with care, and supporting reservations and guest communications with professionalism and efficiency.
• Keep transactions accurate by handling payments, balancing your cash drawer, using hotel systems properly, and following Four Seasons standards while working closely with your team.

What You Bring

• Knowledge of OPERA required
• Minimum two years’ experience working in Hospitality or Customer Service required, luxury experience is preferred
• Ability to prioritize many tasks based on guests' and business needs
• Work authorization in the United States required

What To Expect

• Consistently work Friday and Saturdays nights from 11 p.m.- 7:30 a.m.
• Maintain an active, highly visible presence throughout the shift, remaining consistently mobile and engaged while standing for extended periods.
• Collaborating closely across departments and confidently operating both independently and within a small, cohesive team.

What We Offer

• A Rewarding Work Culture, with mentoring, training and development opportunities
• 401k participation with a company matching program after 30 days of employment
• Discounted Accommodations at Four Seasons Worldwide
• Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras
• Complimentary employee meals prepared by the Four Seasons Culinary Team
• Complimentary uniforms that are laundered by our housekeeping department
• Discounted parking near hotel
• And much more!

Want to know more about working for Four Seasons? Visit us at:

• Four Seasons Hotel and Residences New Orleans: https://www.fourseasons.com/neworleans/
• YouTube: http://bit.ly/WeAreFS
• Facebook: http://bit.ly/WeAreFS_FB
• LinkedIn: Four Seasons Hotel and Residences New Orleans
• Twitter: http://bit.ly/WeAreFS_TW
• Instagram: http://bit.ly/WeAreFS_IG
• See what our employees are saying at: #FSEmployee

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf