Front Desk Agent

JW Marriott New Orleans, located at 614 Canal St, New Orleans, Louisiana, is part of Marriott International's luxury brand portfolio. Marriott International is a globally recognized leader in the hospitality industry, celebrated for its dedication to providing exceptional guest experiences and fostering an inclusive and supportive work environment.

JW Marriott stands out for its commitment to combining luxury with genuine hospitality, offering guests a memorable and unique stay in premier urban and resort locations worldwide. This hotel exemplifies Marriott's legacy of excellence, quality, and innovation, making it an optimal workplace for those passionate about hospitality and guest services.

This position is a part-time, non-management role in the Rooms and Guest Services Operations category. At JW Marriott New Orleans, the Guest Experience Expert plays a crucial role beyond merely facilitating smooth guest check-ins and check-outs. These experts are empowered to deliver a broad spectrum of services designed to guide and enhance each guest's stay, ensuring it is distinctive and memorable.

Their responsibilities include operational tasks, attending to guest requests, preparing reports, and sharing insights about local events and points of interest. This role involves being physically active—standing, sitting, and walking for extended periods—and performing various tasks such as lifting and moving objects weighing less than 10 pounds, all contributing to a fluid and enjoyable guest experience.

Marriott International fosters a culture of diversity, inclusion, and equal opportunity. The company actively promotes a workplace where the unique backgrounds, talents, and perspectives of all employees are celebrated and supported. The commitment to nondiscrimination extends to all protected characteristics under applicable laws.

At JW Marriott, employees are valued and given opportunities for training, development, and recognition within a supportive environment that encourages them to pursue their passion in luxury hospitality.

By joining JW Marriott New Orleans, you become part of an esteemed global team dedicated to upholding the brand's legacy and providing the renowned JW Treatment™—exceptional care for guests that begins with exceptional care for its employees. This position offers the chance to excel professionally while contributing to a world-class guest experience in one of New Orleans' iconic luxury hotels.