Medical Office Receptionist

Company Description PENNSYLVANIA DERMATOLOGY GROUP, P.C. is a well-established dermatology practice serving Eastern Montgomery County, Lower Bucks County, and Northeast Philadelphia. The practice is staffed by board-certified dermatologists and a dedicated clinical and administrative team focused on delivering excellent, compassionate, and ethical care to patients of all ages.

With expertise spanning cognitive clinical and surgical dermatology, the group offers comprehensive skin care services in a comfortable, welcoming environment. The practice is proud of its long-standing relationships with patients and their families, built over generations and supported by ongoing referrals from the community.

Role Description This is a full-time, on-site Medical Office Receptionist role based in Huntingdon Valley, PA. The Medical Office Receptionist will be the first point of contact for patients, greeting individuals in a professional and welcoming manner, checking patients in and out, and managing the waiting area.

Daily responsibilities include answering and routing phone calls, scheduling and confirming appointments, updating patient demographics, and collecting co-pays or other payments as needed. The role also involves verifying insurance information, assisting with prior authorization processes, and coordinating closely with clinical staff to support efficient patient flow.

The Medical Office Receptionist will maintain accurate records, protect patient confidentiality, and support other front-desk and administrative tasks as assigned.

Qualifications

• Strong front-desk and Receptionist Duties skills, including greeting patients, managing check-in/check-out, and maintaining a professional and friendly demeanor.
• Excellent Phone Etiquette, with the ability to handle high call volume, route calls appropriately, and communicate clearly and respectfully.
• Proficiency in Appointment Scheduling, including booking, confirming, and rescheduling visits while optimizing provider schedules.
• Experience in a Medical Office or healthcare setting, with familiarity with electronic health record (EHR) systems and basic medical terminology.
• Competence in Insurance Verification, including confirming coverage, understanding co-pays and deductibles, and assisting patients with insurance-related questions.
• Strong organizational skills, attention to detail, and accuracy in data entry and recordkeeping.
• Effective interpersonal and written communication skills, with the ability to interact respectfully with patients, families, and team members from diverse backgrounds.
• Ability to work in a fast-paced environment, manage multiple tasks, and maintain confidentiality in accordance with HIPAA and practice policies.
• High school diploma or equivalent required; prior dermatology or specialty practice experience is a plus.