Care Manager

Join Our Team as a Care Manager!

At Independent Living Systems (ILS), we believe in enhancing the quality of life and promoting independence for vulnerable populations. We are looking for a dedicated Care Manager to help us achieve this mission.

As a Care Manager, you will play a critical role in coordinating comprehensive care plans for individuals in need of health and social support services. You will collaborate closely with healthcare providers, social workers, and families to ensure that our members receive tailored, efficient, and timely care.

Your expertise will serve as a vital link, fostering communication and advocating for the needs and preferences of our clients.

This position will involve monitoring client progress, adjusting care plans as needed, and ensuring compliance with regulatory standards. Your efforts will contribute to improved client outcomes, enhanced quality of life, and optimal resource utilization.

Minimum Qualifications

• Bachelor's degree in Social Work, Psychology, Biology, Public Health, Nursing, or a related field.
• At least 5 years of experience in assisting individuals with complex health and social issues.
• Knowledge of community agencies and programs.
• Familiarity with Medi-Cal eligibility guidelines and application processes.
• Excellent problem-solving and customer service skills.
• California residency is required.
• Valid California Driver's License and personal vehicle with registration.
• Proof of auto insurance with California minimum coverage.
• BCLS CPR Certification.

Preferred Qualifications

• Master's degree in Nursing, Social Work, Public Health, or Healthcare Administration.
• Certified Case Manager (CCM) credential.
• Experience with diverse populations, including the elderly and chronically ill clients.
• Bilingual abilities, especially in Spanish or other widely spoken languages in California.

Your Responsibilities Will Include

• Developing and managing Individualized Care Plans for assigned members, ensuring effective care coordination.
• Assessing psychosocial and social determinants of health needs for high-risk members and documenting findings.
• Consulting or referring members to licensed professionals as necessary.
• Building partnerships with community resources and agencies through engagement activities.
• Helping members navigate health conditions by connecting them to services, including home visits and accompaniment to appointments.
• Fostering trusting relationships and collaborative communication with members and their families.
• Identifying and addressing social determinants of health issues.
• Documenting updates and progress in appropriate systems for improved member outcomes.
• Identifying and recommending solutions to gaps in community resources and medical systems.