Experience
- Minimum 2 years of proven success as a General Manager, Sales Manager, or comparable leadership role within the health club, fitness, or membership-based industry.
- Demonstrated track record of consistently achieving and exceeding sales, revenue, membership growth, and retention goals.
- Experience building, motivating and leading high-performance teams while driving operational excellence and measurable business results.
Core Competencies
- Sales & Revenue Leadership: Proven ability to develop and execute strategies that drive membership sales, ancillary revenue, and overall club profitability.
- Data Analysis & Reporting: Strong proficiency in tracking KPIs, analyzing sales and operational trends, producing performance reports, and utilizing data to make informed business decisions.
- Strategic Planning & Execution: Ability to identify market opportunities, adapt to changing business conditions, and pivot strategies to maximize growth and revenue.
- Customer Retention & Experience: Skilled at creating a member-focused culture that drives satisfaction, engagement, and long-term retention.
- Financial Acumen: Strong understanding of budgeting, forecasting, payroll management, expense control, and profit optimization.
- Organizational & Operational Excellence: Ability to manage multiple priorities, implement systems and processes, and ensure accountability throughout the organization.
- Problem Solving & Decision Making: Proven ability to identify challenges, implement solutions, and drive continuous improvement.
Industry Knowledge
- Comprehensive understanding of health club operations, membership sales processes, fitness industry trends, and competitive market dynamics.
- Knowledge of health, safety, and compliance standards applicable to fitness facilities.
Leadership Attributes
- Results-Driven Leadership: Ability to motivate, coach, and develop teams while holding staff accountable to performance expectations.
- Growth Mindset: Committed to continuous learning, adaptability, and embracing new opportunities for business expansion.
- Business Development Focus: Passion for driving future growth, increasing market share, and expanding organizational success.
- Coachable & Adaptable: Open to feedback, new strategies, and evolving business initiatives.
Technical Proficiency
- Advanced proficiency with Microsoft Office Suite, Google Drive, Sheets and Docs, CRM systems, gym management software, and performance reporting tools.
- Comfortable leveraging social media, digital marketing, and lead generation platforms to support membership growth initiatives.
Preferred Certifications
- CPR/First Aid Certification.
- Leadership, Management, Sales, or Business Development certifications are preferred.
Availability
- Flexible schedule with the ability to work evenings, weekends, and holidays as business demands require.
Transportation
- Reliable transportation required.
Facility Operations & Asset Management
- Maintain exceptional club cleanliness standards and ensure the facility consistently reflects the company's commitment to member experience and operational excellence.
- Oversee inventory management processes, including tracking usage trends, monitoring stock levels, and maintaining accurate inventory records.
- Conduct regular audits of supplies, equipment, and operational assets to ensure accountability and minimize waste.
- Manage bi-weekly supply ordering and vendor coordination to maintain appropriate inventory levels while controlling costs and supporting operational efficiency.
- Develop and implement systems to forecast supply needs based on membership volume, seasonal trends, and club activity.
- Ensure all equipment, amenities, and facility areas are maintained in a clean, safe, and fully operational condition.
- Lead by example in maintaining club cleanliness by performing and delegating light cleaning responsibilities at opening and closing, ensuring the facility consistently meets company standards for presentation, sanitation, and member experience.
Ideal Candidate
We are seeking a production-minded leader with a proven history of driving sales performance, increasing revenue, and developing successful teams. The ideal candidate possesses strong analytical and reporting skills, can identify and act on emerging trends, and has a demonstrated ability to pivot strategies to capitalize on opportunities.
This role requires a forward-thinking professional focused not only on current results but also on long-term growth, scalability, and market expansion.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits
- Employee discount
- Health insurance
- Paid time off
Ability to Commute
- Las Vegas, NV 89139 (Required)
Ability to Relocate
- Las Vegas, NV 89139: Relocate before starting work (Required)
Work Location: In person
