Food Operations Manager

Company Overview

Dollar General Corporation has been serving communities across the United States for over 80 years, dedicated to helping customers “Save time. Save money. Every day.” We offer a wide selection of affordable everyday essentials, including groceries, snacks, cleaning supplies, health and beauty products, basic apparel, household items, and seasonal merchandise.

With easily accessible neighborhood locations, Dollar General delivers convenience and value while recognizing the unique contributions of each team member.

Role and Responsibilities

The Food Operations Manager is responsible for leading the grocery and food department within a Dollar General store. This role ensures smooth inventory management, adherence to food safety regulations, effective merchandising, and excellent customer service. Key responsibilities include:

• Grocery & Food Operations: Oversee stocking, rotation, and merchandising of food products. Ensure compliance with food safety and sanitation standards. Maintain planogram accuracy, pricing, markdowns, damages, tote inventory, and delivery processing. Perform regular inventory audits using handheld devices.
• Leadership & Training: Act as Manager on Duty when required. Provide coaching and guidance on food safety, stocking practices, and recovery procedures. Support scheduling, staffing, task delegation, and performance management for the grocery team.
• Customer Service: Keep the grocery area clean, organized, and fully stocked. Respond promptly to customer inquiries and demonstrate exemplary service standards.
• Store Operations Support: Assist with daily store operations including opening and closing, register management, refunds, and overrides. Ensure proper cash handling, key control, safety, security, and organized backroom operations.

Required Skills and Experience

• High school diploma or equivalent required.
• 2–3 years of retail clerk experience.
• Supervisory or leadership experience in grocery or retail preferred.
• Ability to obtain and maintain state or local food handling certifications.
• Knowledge of food safety and sanitation regulations.
• Ability to read and implement planograms and merchandising standards.
• Strong leadership, communication, and organizational skills.
• Experience using handheld inventory and scanning devices.
• Basic math skills and familiarity with cash register operations.

Physical Requirements

• Frequent standing, walking, bending, and lifting up to 40 lbs (up to 55 lbs occasionally with assistance).
• Ability to work in a fast-paced retail environment with varying temperatures.
• Occasional use of ladders and equipment such as pricing guns and box cutters.

Compensation and Benefits

• Competitive pay
• Comprehensive benefits package
• Opportunities for career growth and advancement
• Supportive and inclusive workplace culture

About Dollar General

Dollar General’s mission is Serving Others, and every employee plays a vital role in achieving this goal. Whether starting a career or advancing professionally, opportunities exist across retail stores, distribution centers, private fleet, and corporate support centers. Dollar General is committed to a diverse, inclusive, and equitable workplace and is proud to be an equal opportunity employer.