About the Role
We are seeking a highly motivated, versatile, and hands-on Retail Operations Manager to oversee the day-to-day business activities of our McAllen, TX location. You will be the all-around leader responsible for managing vendor purchasing, facility and equipment maintenance, and local marketing initiatives.
The ideal candidate thrives in a fast-paced, celebration-driven retail environment. Experience in the party supply, event decor, or floral industry is a meaningful plus.
Key Responsibilities
- General Operations & Management
- Oversee day-to-day business operations to ensure maximum efficiency and productivity
- Supervise, train, and mentor local staff members
- Implement and continuously improve operational policies and procedures
- Purchasing & Procurement
- Manage vendor relationships and negotiate contracts for supplies, equipment, and services
- Monitor inventory levels and place orders to ensure seamless business continuity
- Track expenses and optimize operational budgets to reduce costs
- Facility & Equipment Maintenance
- Coordinate and oversee routine maintenance, repairs, and safety inspections
- Troubleshoot immediate operational issues and manage third-party contractors (HVAC, electrical, plumbing, etc.)
- Ensure the physical site complies with local regulations and safety standards
- Marketing & Local Business Growth
- Develop and execute local marketing strategies to increase brand awareness and customer acquisition
- Manage local advertising efforts, social media presence, and community partnerships
- Analyze customer feedback and market trends to identify new growth opportunities
Qualifications & Skills
- 3-5+ years of experience in operations management, business administration, or a related role
- Bachelor's degree in Business Administration, Operations Management, or equivalent practical experience
- Proven ability to manage multiple priorities simultaneously (Purchasing, Maintenance, and Marketing)
- Strong hands-on troubleshooting skills, especially regarding facility and equipment issues
- Excellent interpersonal, negotiation, and leadership communication skills
- Bilingual in English and Spanish — highly preferred for the McAllen/RGV market and vendor management
Experience That Sets You Apart (A Plus)
Prior experience in any of the following is highly valued and will make you stand out:
- Party supply, event decor, or celebration retail
- Floral shop operations or perishable inventory management
- Vendor sourcing for seasonal or event-driven products
- Understanding of high-volume seasonal demand cycles
Work Environment & Benefits
- Full-time position, Monday through Saturday (schedule may vary by season)
- On-site at our McAllen, TX location — not remote
- Collaborative, community-focused team environment in the Rio Grande Valley
- Growth opportunities as the business expands in the RGV market
Equal Opportunity Employer
Casa Kevin is an equal opportunity employer and values diversity in our workforce. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law.
Pay: $60,000.00 - $70,000.00 per year
Benefits
Work Location: In person
