Summary
Reporting to the Area or Asset Manager, the Property Manager is responsible for the overall management, operation, maintenance, and administration of one or more Philadelphia Housing Authority (PHA) public housing development(s) and/or scattered sites properties, for ensuring compliance with all federal, state, and local regulations, including the established Public Housing Management Assessment Program (PHMAP) and HUD policies, practices, rules and regulations, as well as the policies and procedures of the Philadelphia Housing Authority.
The Property Manager is responsible for ensuring site performance meets established standards for admissions, occupancy, rent calculations, lease enforcement, and quality standards.
Essential Functions
- Oversees the day-to-day operations of assigned site(s), including lease enforcement, lease-up activities, rent collection, unit inspections, and resident engagement.
- Provides daily supervision to property management, maintenance, and support personnel.
- Ensures compliance with United States Department of Housing and Urban Development (HUD) regulations, Fair Housing laws, and local housing ordinances.
- Ensures adherence to all PHA policies, procedures, and standards related to public housing administration (e.g. ninety-eight (98) percent occupancy, ninety (90) percent rent collection compliance, vacant unit turn-around within twenty (20) working days, emergency work orders completed within twenty-four (24) hours, routine work orders completed within thirty (30) working days).
- Completes required inspections of properties in assigned area, and coordinates with maintenance and other stakeholders to ensure inspection programs are completed within established time frames.
- Collects rents and enforces rent collection procedures consistently.
- Prepares and completes annual site-based budget for review in accordance with PHA requirements.
- Reviews and approves purchase orders, invoices, and contractor payments for assigned site(s), within established protocols.
- Performs other duties as assigned.
Required Education and Experience
Bachelor's degree in a related field and a minimum of two years of directly related experience; an equivalent combination of education and experience may be considered.
Required Knowledge, Skills and Abilities
- Knowledge of principles and practices of property management, preventive maintenance and service delivery systems.
- Knowledge of, and ability to ensure compliance with, Federal, State, and local regulations governing fair housing administration and operations.
- Skill in maintaining and developing positive community relations and customer satisfaction results in public housing communities.
- Operating a personal computer, and other electronic devices, utilizing standard and specialized software, including the Microsoft Office Suite.
- Ability to communicate effectively, both orally and in writing, to all populations.
- Ability to interact with people of different social, economic, and ethnic backgrounds.
- Ability to thrive in a fast-paced environment, and deliver positive results under tight deadlines.
Certifications, Licenses required
- Must possess a valid driver’s license.
- Must pass a Public Housing Specialist certification exam within first year of tenure in the positions (training and test at Philadelphia Housing Authority’s expense).
Supervisory responsibilities
- 1-5 direct reports including property management, maintenance, and support personnel.
Physical demands
- Sedentary work that often involves sitting/standing; Must be able to traverse through residential sites; Must be able to walk and climb stairs; Must be able to lift up to 15 pounds at times.
Travel required
- Travel to various sites throughout the City of Philadelphia.
