- position
- Summary Of This Role
- As a Senior Project Manager, you will have the opportunity to be the key champion for an assigned set of customers within Mineral
- Tree.
- We are looking for an experienced, services-oriented, and results-driven Senior Project Manager responsible for engaging with our customers, building relationships with key stakeholders, delivering professional services, and understanding their usage of Mineral
- Tree products.
This role requires exceptional customer centricity, team building, a motivational style, and analytical skills. The candidate should have experience with software implementations either with an enterprise software company or a systems integrator or consulting organization. The Senior Project Manager has overall ownership in the execution of all implementation tasks.
Project Status:
Establish and drive project and customer-based Steering CommitteesWeekly project status meetings to address key factors including, timeline, budget, risks, action items, and resourcesProject Scoping and Estimating:
Manage and control project scopeWork side by side with the project team and sales team to develop level of effort estimates and well-structured SOWs or Change Requests for client projects Oversight and Guidance of Day-to-Day Project Delivery Teams:
- Manage the project lifecycle and project team, from analysis and design through implementation and deployment
- Work with Services leadership to determine optimal project staffing
- Experience creating detailed project workplans in MS Project or similar tool
- Manage and control scope changes and ensure team is following change management
- Ensure project team utilizes best practices and methodologies
- Anticipate and catch deviations from a plan or schedule early; maintain overall responsibility for scope and budget of projects, including the development and processing of change orders
- Identify, log, analyze and manage potential and actual issues and risks, taking corrective action by tackling day-to-day issues head on and reviewing how more serious issues and risks might impact scope, schedule, quality, and cost
- Manage potential escalations proactively to limit their impact to the project and customer relationship
- Resolve conflicts related to schedule, solution, and team performance
- Coach and guide team members to complete tasks and project deliverables
- Must act as primary source for communication of project information and is the owner of the project work plan
- What Are We Looking For in This Role?
Minimum Qualifications
- Bachelor's Degree
- Relevant Experience or Degree in: Major in Business or Computer Science preferred, other majors considered.
- Willing to accept additional experience in lieu of a degree, TSYS systems or industry related experience strongly preferred.
- Typically Minimum 8+ Years Related Experience
- Experience in business, information systems, or finance related field required.
- Disciplined, enterprise-level Project Management of global software implementations
- Consulting experience with a consulting organization or within an enterprise software company (Professional Services)
- Experience implementing Cloud and On-Premises applications
- Enterprise project experience with Accounts Payable and Procure-to-Pay verticals a significant plus
- Great presentation and communication skills, including the ability to convey complex technical issues to a non-technical audience
- Recent experience in managing software-as-a-service projects a plus, particularly when migrating from on-premise solutions
- Proven track record of experience and customer success in IT project rollouts
- Excellent verbal and written skills Experience with MS Project or similar project management tools
- Resource Planning utilizing Enterprise tools such as CA Clarity, Mavenlink, Project Online is a plus
- PMP Certification or similar certification preferred
- Travel expectations: up to 10-25%
- Candidate must be self-starter from project start to project closure in a working-remotely environment
Preferred Qualifications
- Master's Degree
- Masters in Business Administration (MBA)
- Typically Minimum 8+ Years Related Experience
- Experience in system integration, implementations, and conversions preferred.
- What Are Our Desired Skills and Capabilities?
- Skills / Knowledge
- Having broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways.
- Barriers to entry such as technical committee review may exist at this level.
- Job Complexity
- Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles.
- Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results.
- Creates formal networks involving coordination among groups.
- Supervision
- Acts independently to determine methods and procedures on new or special assignments.
- May supervise the activities of others.
- Problem Solving
- A seasoned, experienced professional with strong problem solving skills and problem resolution is based on a broad base of business knowledge.
- Prioritizing/Multi-tasking
- Ability to manage priorities in a matrix managed environment.
- Facilitation and Negotiation
- Ability to stay on task and lead to results, maintain scope, and negotiate between differing objectives to arrive at consensus within timeframes given.
- About Mineral
- Tree
- As a Deloitte Technology Fast 500 Winner and voted one of the top companies to work for by Built in Boston in 2022, Mineral
- Tree is a disruptive Fintech company enabling over 2,000 companies to improve operational efficiency with Accounts Payable and Payments Automation.
- With our award-winning solution, companies such as Amazon, Salesforce, Amway, Boston Celtics, Baltimore Ravens, Bright
- View Health, and the Southern Company have shifted accounts payable from a source of inefficiency and fraud risk to a secure and strategic profit center.
- Mineral
- Tree provides modern, secure, easy-to-use Accounts Payable (AP) and payment automation solutions to organizations that have a painful number of invoices and payments.
- By uniting technology and passionate people, we make the process of business payments easy, impactful, and profitable.
- Our solutions combine ease of use with robust capabilities that drive meaningful insights, transforming the back office into a strategic partner of the corner office.
- Making businesses proud of their back office is our purpose.
- In October 2021, Mineral
- Tree was acquired by Global Payments Inc. (GPN: NYSE). Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.
- Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.
- We are driven by our passion for success, and we are proud to deliver best-in-class payment technology and software solutions.
- Headquartered in Georgia with nearly 24,000 team members worldwide, Global Payments is a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning over 100 countries throughout North America, Europe, Asia Pacific, and Latin America.
- Join our dynamic team and make your mark on the payment’s technology landscape of tomorrow.
