Job Title: Client Advisor (Sales)
Location
Paragon (2 vacancies), tentative join on Aug'26
Takashimaya - Store will reopen on Oct'26 (2 Vacancies)
Benefits
Base Salary + Individual Commission + Store Commission
Industry: Luxury Fashion
Job Mission
- :Provide excellent and specialized customer service by creating emotionally enriched relationships with client
- sDevelop and nurture meaningful and loyal client relationships through personal connections and CRM initiative
- sManage and drive sales by understanding client desires and creating a hand-crafted experience for the client to achieve the best sales performanc
- eTransform each client experience into magical moments by creating a hand-crafted experience that makes the client feel confident and energized
- .Create a long-term authentic bond with clients by making them feel the experience is truly about them
- .Demonstrate active leadership on selling floor, to drive individual and team objectives and be accountable for sales results
.
Main Responsibilitie
s:Sal
s:a) Sales targe
tsb) Sales Per Transaction (SP
T)c) Unit Per Transaction (UP
T)d) Conversion ra
- teAssist in daily sales and weekly sales reporting to head office (where necessary
).
Store Appearance / Visual Merchandis
- ingEnsure store / stockroom are clean, neat and tidy always, product is properly stored, bags in dust bags, shoes by name/SKU and in size ord
- er.Ensure new stocks are displayed and merchandised in a timely and attractive mann
er.
Stock Manage
- mentEnsure stock rooms are kept neat and tidy at all times; stock should be kept in appropriate order for ease of access when serving custo
- mersEnsure all stock transfers into and out of the store are properly recorded to minimize stock
loss
Customer Service &
- ; CRMAcquire new clients to Ferragamo data
- base.Develop client relationships by providing clients regular upd
ates.
Candidate Requir
- ement:Minimum 1 year of working experience in any retail business; fashion, luxury, beauty industry or customer service, hospitality in
- dustryEnglish speaking (Business
- level)Good communication
- skillsIndependent, detailed and willing to work in a fast-paced envir
- onmentCustomer orientated with good service
- flairAble to work retail operating hours including weekends and public holidays. Morning Shift, Afternoon Shift, Full
- Shift.Be able to handle sales pressure (Carry individual sales t
arget)