Paid Internship Customer Success - Colombo

What's Better HR?Better HR is the most-modern HR and Payroll software making HR’s lives easier by streamlining HR processes such as employee database, assets, attendance, leave, overtime and payroll.

First established in 2019 under Singaporean laws, Better HR is being used by over 600 companies across Myanmar, Sri Lanka, Cambodia, Vietnam and the Maldives have adopted Better HR to manage 40,000 + employees and process over 15M$ payslips on Better HR platform.

Why Better HR?As Sri Lanka and Myanmar's leading software company, Better HR can offer you excellent learning opportunities and an engaging working environment. You will be able to work with helpful and welcoming colleagues and challenge yourself to your potential. Grab your chance to work with fun, energetic colleagues and enjoy your working days at Better HR.

Job Description

Customer Success:

Assist in onboarding new clients onto the platform.

Coordinate data collection and ensure smooth implementation.

Provide basic training and guidance to clients.

Handle client queries and support requests promptly.

Build strong client relationships to ensure retention and satisfaction.

Gather feedback and share insights with the product/team.

Job Requirements

• Eager to learn.
• Interpersonal skills.
• Communication skills - verbal and written.
• Listening skills.
• Problem analysis and problem-solving.

What We Offer

• Basic salary Rs.40,000/-
• Performance-based incentives.
• Clear career growth path in a rapidly expanding HR & Payroll software company.
• Training, support and a high-performance, collaborative team culture.
• Opportunity to work with industry-leading technology in HR.Work TypeOn-Site Full-time.

Monday to Friday, 9:00 AM – 5:00 PMLocation - Bambalapitiya, Colombo 04***You can apply by sending your updated resume to hr@better.hr and make sure to mention your applied position in the email.