Interview will be conducted in KOLKATA, New TownRole & responsibilities Retail Store Manager / Assistant Store Manager - No. 1 Supermarket Company in UAEPOSITION OBJECTIVE As a Store Manager you will work along with your team to drive sales for the store through efficient store operations, visual merchandising, customer service delivery, motivation and retention of store personnel and adherence to company norms.
You will be responsible for managing all relevant KPIs of your store, always focused to ensure our promise to our customer, by delivering FRESHER CHEAPER BETTER products.
KEY RESPONSIBILITIES
- Complete all the operational requirements of the store
- Improve profit and meet sales target of your VIVA store
- Oversee receiving orders and stock control
- Initiate corrective actions, analyze variance, schedule expenditure, and achieving other financial objectives of the organization
- Maintain inventories to ensure consistent availability of the required services and merchandise
- Study display plans, sale promotion, and advertising towards marketing merchandise in a profitable manner
- Deal with all complaints, queries, and other related customer service issues
- Recognize future and present requirements by customers
- Establish good rapport with existing and potential customers
- Organize training, orientation, and supervise all Team members and Assistant Store Managers
- Assign and schedule tasks for specific employees and follow up on the results they generate
- Educate staffs about safety and sanitation procedures.
- Appraise, monitor, and plan tasks to be given to individual staff members
- Organize holidays and Comp offs of store staffs.
- Discipline, counsel, and coach employees to maintain positive result generation
- Ensure that all POS machines are in excellent conditions.
- Ensure correct rotation of stock on shelves as per store requirements.
- Ensure the highest hygiene standards all the time in the whole property.
- QUALIFICATIONBasic Qualification / Education / Vocational Training Graduate/ Post-graduate degree in any field
- EXPERIENCEMinimum Experience 2 to 5 years experience in Retail Business
- COMPETECIESSkills and Capabilities
- Good Knowledge of store processes and Supermarket industry
- Result orientation
- Teamwork & collaboration
- Good communication skills & Customer service orientation
- Proactiveness and flexibility
- Report writing skills
- Leadership, Coaching and Mentoring skills
- Good Knowledge of Merchandising, Stock Management and Inventory processes
