VCCP Roar is a multi award-winning agency for tech brands big and small. With services spanning creative and marketing, strategy and PR, we help our clients make their move and our people make their mark. We’ve grown phenomenally in the last few years to an 80+ strong business with global clients such as Oppo, SAP, Sennheiser, Getty Images, Salesforce, Tesco and F1 – and we continue to expand.
We are part of the wider VCCP Group. VCCP is the global challenger network for challenger brands. With more than 1,500 people across 13 offices in North America, EMEA and APAC, we challenge conventions to deliver value for the world’s most ambitious organisations.
The Role
We are looking for an ambitious and highly organised Account Manager who is articulate, curious, proactive and thrives in a fast-paced environment across a range of projects in our growing social and influence team.
Our remit spans influencer marketing, social strategy, social content creation, community management and potentially paid social work, dependent on experience.
The successful candidate will be working on multiple projects at any given time, and will be responsible for contributing to campaign creation, researching, negotiating and briefing influencers and creators, briefing in the creation of assets, client liaison and reporting results.
You’ll work alongside colleagues in the PR account management, creative and studio teams to make sure campaigns are joined up and seamlessly delivered.
There are many opportunities to be part of the new business programme, including pitching, as well as proposal and strategy development for some of our wider agency clients.
Influencer Marketing
Duties and Responsibilities
- Able to successfully identify, create and activate influencer campaigns that deliver against client KPIs. This includes:
- Proactively creating and developing campaign ideas that communicate clients’ key messages
- Identify, build and maintain relationships with influencers, creators and agents.
- Handle end-to-end influencer negotiations, covering fees, deliverables and contracts, including internal admin of these, including setting up suppliers, generating POs, and managing contracts with our in-house legal team.
- Oversee the delivery of influencer content, demonstrating attention to detail in your own work and quality control at all stages.
- Be aware of and share new trends and developments across the influencer marketing sector.
- Social Content
- Ideate and develop social media content creatively, with excellent knowledge of social formats, trends, tone and platforms.
- Manage content creation process, liaising with external and in-house creators, studio and design teams to create and deliver content to schedule.
- Share trends, insights and data with clients and the wider agency, to allow clients to capitalise on trends and channel developments.
- Client Management & Account Handling
- Establish yourself as the go-to, trusted, day-to-day point of contact for your clients, providing valuable consultancy and developing strong relationships.
- Lead internal meetings and be able to confidently update clients on project status via phone, email and presenting in client meetings.
- Take ownership of projects from planning to execution to evaluation of results, ensuring the delivery of key client KPIs - and flagging to seniors if KPIs are not being met.
- Manage the pipeline of work across your accounts week-by-week, including weekly WIP meetings, writing contact/status reports, delivering quality-driven client reporting, delegating to juniors, always ensuring work is delivered with excellence.
- Able to identify and troubleshoot client issues, making recommendations on courses of action, bringing seniors in at the correct time.
- Track project budgets (or elements of them if part of larger campaigns) and manage purchase orders.
- Build your knowledge of your clients’ industries so you are aware of their challenges and opportunities, so you can add insight into how our work can address these.
- Leadership & agency culture
- Effectively manages time in relation to campaigns and day-to-day work, being able to prioritise tasks and delegate team responsibilities and workloads.
- Manage the day-to-day account work for juniors across your account teams.
- Guide and mentor junior members of the team, leading by example and sharing best practices.A strong collaborative team player who leads by example – embodying the values of the agency - and always showing willingness, enthusiasm and proactivity Develop agency team members to enhance their social skills in accordance with their individual goals, objectives and career path
- Contribute to a positive, inclusive culture by leaning into agency or social initiatives.
- Business growth Has a good understanding of Roar’s basic financial processes (e.g. POs, supplier set-ups, job number set-up) Understand the agency’s services and capabilities so you can help identify opportunities for organic business development.
- Contributes by supporting the senior team to prepare press office sections of new business proposals.
- Participate in new business brainstorms, taking an active role in supporting with research and insights
- Support the agency's own marketing activity by helping at events and writing social content.
- Skills
Required
- Recent experience working in an agency environment at SAE/ AM level
- Social media native, with excellent knowledge of Meta and TikTok. Experience on additional social platforms a bonus (Substack, Snapchat etc)
- Excellent presentation, communication and negotiation skills
- Demonstrable commercial experience with experience growing revenues and effectively managing budgets for brand campaigns
- Capable of autonomous community management for consumer brands
About You
- A passion for all things social & influence - a real finger on the pulse of what’s happening across all channels Thrive on working in a high-energy and fast-paced environment, where no two days are the same
- Be proactive with a can-do attitude - be eager to get your sleeves rolled up and learn Strive for excellence - be proud of your work and have meticulous attention to detail
- Friendly and approachable Build rapport and able to quickly establish excellent working relationships Live and breathe the agency’s values
- A natural self-starter, can also work as part of a team across a range of disciplines
- Contractual
Benefits
25 days holidayPrivate Medical HealthcarePensionLife AssuranceIncome ProtectionWork mobile phoneEnhanced maternity/paternity (after qualifying period)Non-Contractual
Benefits
- Half a day working before a bank holiday – work permitting
- Payday pizza
- Fresh fruit daily
- Fully stocked drinks fridges
- Employee assistance programme
- Gourmet Society & Tastecards
- Health Screening
- Holiday Purchase Scheme
- RAC Vehicle Breakdown Cover
- Free annual eye test
- Curious sessions and other information-sharing sessions
- Give as you earn (a tax-free benefit) Cycle to work scheme Corporate Gym Membership Season ticket loan
- VCCP DE&I Statement
- We believe that DE&I is about creating a strong culture of inclusion within our agency, where everyone can thrive and be their authentic self.
- VCCP is an equal opportunity employer and does not discriminate on the basis of gender, age, disability, religion, belief, sexual orientation, marital status, or ethnicity.
- If you require any adjustments during the application or interview process, please let us know via joinus@vccp.com.
Criminal RecordsAs part of our onboarding process, you will be required to complete a Criminal Records Declaration regarding any unspent convictions. For roles in finance, HR, Legal, IT or senior management, we may be required to verify your declaration with a basic DBS check, as well as an Adverse Finance and ID check.
