Associate Instructor

Job Role: This role is responsible for teaching and training for assigned classes, courses and/or seminars and guide student outcomes.

Essential Duties

• Teach and manage delivery of GIA approved content to assigned classes, courses and seminars consistent with GIA guidelines and standards.
• Manage class set-up (for instance gathering materials, managing equipment etc.)
• Ensure administrative class management responsibilities are completed in a timely manner (e.g., attendance, assessments, posting grades, documentation, etc.)
• Addresses student concerns, complaints, or issues promptly and effectively.
• Manage student evaluations, assignments and projects.
• Counsel students regarding academic performance and methods for improvement.
• Maintains and fosters sensitivity and respect for a culturally diverse classroom and work environment.
• Maintains a positive climate for learning through appropriate classroom management.
• Conduct and facilitate student orientation, and graduation activities.
• Travel and adapt to different work schedules, as needed, to deliver classes across multiple locations within and outside the UAE.Participate in education meetings and training, as needed, concerning course material instruction.
• Liaise with the various stakeholders for any concerns, updates and for any operational or administrative requirements.
• Engage in educational marketing and market development activities.
• Represent GIA in different forums, panel discussions, industry events or other platforms where GIA is participating or being represented.
• Assist with any special projects, exhibitions and trade shows or any other additional duties as needed

Qualifications

• Bachelor’s Degree preferred with 3+ years of trade experience or equivalent combination of education and experience.
• Teaching, training or mentoring experience preferred
• Arabic speaker is preferred
• Graduate Gemologist (GG) diploma preferred.* Employee assuming this position must endeavor to continually improve and develop skills required to successfully perform the entrusted duties and be comfortable working with ambiguity in a startup environment, thinking outside of the box while adhering to GIA standards
• Description of Success Factors: Knowledge: Able to break down complex processes to present/explain fundamental skills, able to interpret student skills to know when to progress to more advanced techniques.
• Personal Accountability: Takes personal responsibility for quality and timeliness of work and any decisions, actions, and outcomes.
• Takes an ethical, values-driven, and holistic approach to always put GIA’s interests first, even when it is not easy or when no one is watching.
• Technical Learning/Learning on the Fly: Learns quickly (particularly with complex, technical concepts); is good at learning new industry, company, product or technical knowledge/a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of things.
• Service Mindset: Demonstrates passion and commitment to teach.
• Ability to multitask on various administrative duties and adapt to a fast-paced office environment with multiple priorities.
• Mentoring: Providing constructive feedback and answering questions during class, articulating the reasoning for feedback in a professional manner that facilitates confidence and maintains self-esteem, etc.)
• Excellent Decision Quality & Problem Solving: Identifies potential problems, articulates/classifies issues and able to determine next steps by referencing existing policies and procedures; applies sound analytical and reasoning skills during the problem-solving process; analyzes the data gathered and reaches a solution or provides a summary for a management decision when required.
• Time Management

Skills

• Approaches work in an organized and systematic manner.
• Plans work and time effectively to manage conflicting or shifting priorities and achieves goals aligned with the business needs.
• Interpersonal Savvy: Relates well to all kinds of people; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact.
• Presentation

Skills

• Effective in a variety of formal presentations settings; one-on-one, small and large groups; can change tactics midstream when something isn't working.
• Patience: Is tolerant with people and processes; listens and checks before acting; tries to understand the people and the data before making judgments and acting; sensitive to due process and proper pacing; follows established process