🚀 Welcome to Belyfted — Fast and Secure Money 💸 Transfer ServiceSend money across Africa quickly and securelyExplore our financial services hub.
- Easily convert between currencies. 🌍 Global Transfers Available Now Securely to Bangladesh 🇧🇩, Indonesia 🇮🇩, Philippines 🇵🇭, Thailand 🇹🇭, and Vietnam 🇻🇳 Download the Belyfted app today for seamless transfers 24/7 support for all users 💙🚀 Welcome to Belyfted
- Fast and Secure Money 💸 Transfer Service 🌍 Global Transfers Available Now Securely to Bangladesh 🇧🇩, Indonesia 🇮🇩, Philippines 🇵🇭, Thailand 🇹🇭, and Vietnam 🇻🇳 Download the Belyfted app today for seamless transfers 24/7 support for all users 💙Products
- Money Transfer
- Marketplace
- Currency Conversion
- Safely store and manage your digital assets.
WalletExchange RateGet real-time currency rates.
ExploreDiscover all our financial solutionsRequest for funds from Family, friends and Business Partners.
Request MoneyExplore Belyfted's payout solutionsSolutionsPayout SolutionsOpen BankingMake hassle-free payments in fewer stepsLearn more about BelyftedCompany
About Us
- Blog
- Read the latest insights and updates
- Career
- Join our team and grow with us
- Code of Conduct
- Learn more about our code of conduct
- Learn more about Belyfted
- Help
- FAQContact us
- Reach out to us via our various channels
- Log in
- Join Belyfted
- Log InJoin Belyfted
- Home
- Company
- Career listing
- Career Details
- IT Department
- IT User Support / Operations
- London
- Fulltime
- Belyfted is a financial technology (FinTech) company that offers money transfer services, particularly focused on facilitating remittances to and within Africa, and while it leverages technology for its operations, the provided information does not specifically detail AI-driven features within its core money transfer process itself.
Award Winning British Fintech, winner of the StartUp of the year 2024, has now secured the most prestigious business award that any business can receive.
End users support
Key Responsibilities
- Windows 10 and Microsoft O365 troubleshooting.
- Resolution of software and hardware issues (laptop, desktop, printers)
- Installation and configuration of laptops
- Software issues for inhouse applications
- Handling of tickets in the IT ticketing tool
- Quick analysis and incident management, close collaboration with expert team
- Preparing new hardware
- Building laptops and PC's with SCCMBasic meeting support knowledge (Teams and AV Support)
- Physical installation of cabling, monitors, dockings, pc's, printers
- Basic Network knowledge (Patching.)
- Able to present training material both in person and on teams (All material and training to be provided by Belyfted“Design is not just what it looks like and feels like.
- Design is how it works.”
- Steve Jobs
Requirements
- Previous experience of supporting Mobile devices and hand-held devices
- Good administrative experience, attention to detail, ensures accuracy of data, provides data for reporting and processing of information (ticketing tool, SLA)
- Previous experience working in a corporate IT environment is an asset
- Excellent customer facing and communication skills; adaptable and welcoming of change and communicating change to customers
- Kiosk Bar: welcoming users, troubleshooting and providing solutions.
- Excellent time management and organizational skills
- Stress Resistant, Team spirit and customer minded
- Willing to take initiative and be hands-on
- Very good communication skills, both verbal and written in Local Language and good command of English.
- Working as part of a dynamic team 1st and 2nd line user support This includes analyse incidents, problems & service requests, propose solutions and help implementing them.
- You will also be responsible for any escalation and follow up.
- The ideal candidate will be an expert in dealing with customers at all levels; you bring hands-on technical skills as well as great interpersonal skills.
- This includes analyse incidents, problems & service requests, propose solutions and help implementing them.
- You will also be responsible for any escalation and follow up.
- Related Jobs
- IT Department
- Senior Front-end Developer
- Hybrid
- Fulltime
- IT Department
- Laravel Fullstack Developer / Senior Software Engineer
- Hybrid
- Fulltime
- Get updates!
- Subscribe to our newsletter
- Company
About Us
- Blog
- Careers
- Code of Conduct
- Product
- Money Transfer
- Marketplace
- Currency Conversion
- Explore
- Wallet
- Exchange rate
- Request Money
- Solutions
- Payout Solutions
- Open Banking
- Security
- Fraud and Scams
- Protection Tips
- Learn About Security
- VPN Usage Policy
- Legal
- AML Policy
- Company Policy
- Privacy Policy
- Terms and Condition
- Complaints
- Security
- Referral programme
- Account Deletion
- Product
- Money Transfer
- Marketplace
- Currency Conversion
- Explore
- Wallet
- Exchange rate
- Request Money
- Company
About Us
- Blog
- Careers
- Code of Conduct
- Solutions
- Payout Solutions
- Open Banking
- Help
- FAQsContact Us Whatsapp
- Security
- Fraud and Scams
- Protection Tips
- Learn About Security
- VPN Usage Policy
- Legal
- AML Policy
- Company Policy
- Privacy Policy
- Terms and Condition
- Complaints
- Security
- Referral programme
- Account Deletion
- Belyfted Limited trading as Belyfted is registered by the Financial Conduct Authority under the Payment Services Regulations 2017 (PSRs) (FRN 911399), Licensed and regulated by HMRC (MSB) XJML00000190574, Company number 11139735 United Kingdom.© 2026 All Right Reserved by Belyfted.
WhatsAppBelyftedTypically replies within minutes subject to timeBelyftedHi there! How can I help you?
Start Chat⚡ by wati.ioBelyfted uses cookies to enhance navigation, analyze usage, and personalize your experience. By clicking "Allow," you consent to their use. Manage preferences or opt out here. Secure, fast transfers with a free Personal or Business Account. .learn more
