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PPHE Hotel Group
Be part of a skilled and solutions-focused team as an IT Support Specialist at PPHE Hotel Group. As our trusted IT expert, you’ll play a key role in keeping our Support Office, hotels, and restaurants connected - troubleshooting issues, supporting projects, and ensuring everything runs smoothly behind the scenes.
What you’ll be doing as an IT Support Specialist:
Assist with the strategic and tactical support of key software and hardware systems.
Ensure that support requests are tackled in a timely fashion in accordance with our Technical Support Process and SLA’s, assisting with testing and deployments.
Maintain systems support documentation, procedures and other information useful to the smooth & efficient operation of information systems.
Participate in technology planning and strategy activities to ensure business objectives are being addressed.
Develop and maintain relationships with business partners both internally & externally.
Assist with the implementation of new applications and/or enhancements or upgrades of existing applications/systems.
Proactively identify critical business, technical and/or operational issues and then assist in driving issues to closure.
Assist in managing, prioritising and delivering multiple initiatives in partnership with client teams.
Matched to your profile
We surface this role because it matches profiles like yours, not because we vet the employer. Always confirm the pay, location, and remote details on PPHE Hotel Group's official site before you apply.