Front Office / Cashier – Entertainment Center

Welcome and assist guests in a friendly and professional manner

Handle admissions, registrations, and customer inquiries

Process cash, card, and other payment transactions accurately

Manage bookings, reservations, and party/event inquiries

Issue receipts and maintain accurate transaction records

Answer phone calls, WhatsApp messages, and customer requests

Promote the center's activities, packages, and offers

Ensure the reception area is clean, organized, and presentable

Coordinate with operations staff to ensure smooth guest experiences

Address customer concerns and escalate issues when necessary

Assist with daily opening and closing procedures

Prepare basic daily sales and cash reports

Skills

Previous experience in customer service, reception, or cashiering preferred

Good communication and interpersonal skills

Basic computer and POS system knowledge

Ability to multitask in a fast-paced environment

Flexible to work shifts, weekends, and public holidays

Positive attitude and professional appearance