About the Role
We are looking for a professional, organized, and customer-focused Front Office Administrator / Receptionist to support the day-to-day operations of our growing group of companies, including Servyx Technical Services LLC, Atovee Steel Construction & Contracting LLC, and Fibrixa.
The ideal candidate will serve as the first point of contact for clients, visitors, suppliers, and business partners while efficiently managing front office operations, documentation, and administrative coordination across all group companies.
Key Responsibilities
- Front Office & Reception
- Welcome clients, visitors, suppliers, and business partners in a professional manner.
- Answer and direct incoming telephone calls efficiently.
- Respond to emails and general enquiries promptly.
- Maintain a clean, organized, and professional reception area.
- Administrative & Documentation
- Prepare and maintain company documents, letters, quotations, reports, and correspondence.
- Organize both digital and physical filing systems.
- Maintain accurate records of company documents and office files.
- Assist management with scheduling meetings and coordinating appointments.
- Handle courier services, incoming and outgoing mail, and office communications.
- Customer Relations & Communication
- Provide excellent customer service and maintain professional communication with clients.
- Handle customer enquiries and direct them to the appropriate department.
- Follow up on client communications when required.
- Maintain confidentiality while handling company information.
- Digital & Online Support
- Monitor the Google Business Profiles of the group companies.
- Assist in responding professionally to customer reviews and enquiries.
- Encourage satisfied customers to share their experience through Google Reviews.
- Support basic website content updates and digital communication when required.
- Office Coordination
- Coordinate with HR, Accounts, Sales, Procurement, and Operations departments.
- Monitor office supplies and coordinate procurement requirements.
- Assist with day-to-day office administration and internal coordination.
- Support company events, meetings, and administrative activities.
Requirements
- Philippines nationality is mandatory.
- Minimum 2–3 years of UAE experience in a Front Office, Receptionist, or Administrative role.
- Excellent verbal and written communication skills in English.
- Professional appearance with a pleasant and positive personality.
- Strong organizational and multitasking abilities.
- Excellent customer service and interpersonal skills.
- Ability to work independently while supporting multiple departments.
Technical Skills
- Applicants should possess good knowledge of:
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Google Workspace (Docs, Sheets, Drive)
- Email and internet applications
- Document preparation and formatting
- Digital file management
- Preferred Qualities
- Professional attitude with excellent work ethics
- Strong attention to detail
- Excellent telephone etiquette
- Ability to prioritize multiple tasks
- Quick learner with strong problem-solving skills
- Positive mindset and willingness to support different business functions
- Why Join Us?
- Become part of a dynamic and growing group of companies operating across engineering, construction, technical services, and architectural solutions.
- We offer a professional work environment, opportunities for continuous learning, career growth, and the chance to contribute to multiple well-established brands under one organization.
