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City of Chicago
Job Number: 418888-1
Library Operations & Patron Experiences
Number of Positions: Multiple
Starting Salary: $22.82/hourly
This position is open to current AFSCME BIDDERS AND the PUBLIC. Only current City employees covered under the City’s Collective Bargaining Agreement with AMERICAN FEDERATION OF STATE, COUNTY, AND MUNICIPAL EMPLOYEES (AFSCME) – BARGAINING UNIT 1, 3, 4, & 5 are considered BIDDERS and are eligible to bid. Qualified BIDDERS who properly submit a bid application will receive preference over any non-bidders.
BID INSTRUCTIONS: Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en AND
Check the box on your profile titled “Currently employed by the City of Chicago”
Enter your employee ID (located on your pay stub labeled ‘payee/employee number’)
Select your correct bargaining unit
FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION.
Applications for this position will be accepted until 11:59pm CDT on 7/8/26
Under supervision, provide public service to library patrons. Charge and discharge library materials, collect fees, register, and maintain database records. Assist patrons with general inquiries and material searches. Processes applications for library cards by reviewing required documents and entering patron data into integrated library system. Assist with processing of library materials.
Sort and distribute mail and perform opening and closing desk procedures. Perform data entry, word processing, filing, and shelving of materials. Assist with Holds, interlibrary loan, statistical, and cash reports and maintenance of the newspaper and magazine collection. May assist with library outreach. Works as part of a team to meet city and library goals. Participates in professional development.
Interprets the Library’s policies and procedures to the public in a customer friendly manner. Upholds the Library’s commitment to equity, diversity, and inclusion. Performs related duties as assigned.
LOCATION: Various
DAYS OFF: Two days off per week
SHIFT: Will be required to work some evenings and weekends
HOURS: 80 hours per month to be scheduled during normal unit hours
High school diploma or equivalency certificate (GED) plus six months of customer service or clerical work experience; or an equivalent combination of education, training, and experience.
NOTE: To be considered for this position you must provide information about your educational background and your work experience. You must include job titles, dates of employment and specific job duties.
(IF you are a current City employee, Acting Up cannot be considered). If you fail to provide this information at the time you submit your application, it will be incomplete, and you will not be considered for this position. There are three ways to provide the information: 1) you may attach a resume; 2) you may paste a resume; or 3) you can complete the online resume fields.
Please be advised that if you are selected to be hired you must provide, upon request, adequate information regarding your educational and employment history as it relates to the qualifications of the position for which you are applying. If you received your degree internationally, all international transcripts/diploma must be accompanied by a Foreign Credential Evaluation.
If the City of Chicago cannot verify this information, any offer extended to you will be withdrawn and you will not be hired.
This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position will be selected.
Selected Bidders will be hired in seniority order according to the collective bargaining agreement.
For Information on our employees benefits please visit our benefits website at:
https://www.chicago.gov/city/en/depts/fin/benefits-office.html
For Information on our salary and title structure visit our classifications website at:
APPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. Department of Human Resource staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable.
Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.
COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration.
These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices click here.
ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT
The City of Chicago is an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer
City of Chicago
Brandon Johnson, Mayor
Job Posting: Jun 17, 2026, 12:01:00 AM | Closing Date (Period for Applying) - External: Jul 8, 2026, 11:59:00 PM
BU: 01 | Salary: $22.82/hourly Pay Basis:Yearly
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