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Al Ghurair External - Emirati Nationals
Receiving customers by Greeting, Welcoming them.
Guide & clarify the queries as per the customers’ request.
Proceed with the transactions as per RTA guidelines.
Maintain RTA KPI for the processed transactions; Waiting Time: 80% of the customers waiting time should be less than 10 minutes.
Avoid any customers complaints
Issue token for the queue management system, as per the required service of the customers
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