Travel Explorer

About the Role

We are seeking a passionate Travel Explorer based in Kerala to design unique travel experiences, offer expert local insights and deliver exceptional customer service to visitors exploring Kerala's diverse landscapes, culture and traditions.

Responsibilities

Plan and customize end-to-end travel itineraries across Kerala

Research and stay up-to-date on local attractions, accommodations and transportation options

Coordinate with hotels, transport providers and activity operators to secure bookings

Serve as the primary on-ground point of contact for travelers before and during their trips

Manage logistics, budgets and schedules to ensure smooth travel experiences

Adapt plans in real time to address unforeseen challenges and guest needs

Collect and act on traveler feedback to continuously improve services

Build and maintain relationships with local vendors and community partners

Required Qualifications

2–5 years of professional experience in travel planning or tour coordination

In-depth knowledge of Kerala’s geography, culture, attractions and local customs

Proven customer service skills with a strong focus on traveler satisfaction

Excellent verbal and written communication skills in English

High adaptability and problem-solving abilities in dynamic environments

Proficiency in travel planning tools and basic computer applications

Preferred Qualifications

Bachelor’s degree in Tourism, Hospitality or a related field

Fluency in Malayalam, Hindi or other regional languages

Certification in travel and tourism (e.g., IATA, TAFI)

Experience with eco-tourism or adventure travel activities

First aid/CPR certification

Valid driver’s license and familiarity with local transportation networks

Established network of local vendors and service providers