Client Services Executive-Apparel

Our client is seeking a Ceremonial Client Services Specialist to join their Sales team, supporting clients across Their legal and ceremonial wear divisions.

This is an exciting opportunity for a highly organised and customer-focused professional to develop their career within a prestigious heritage business, combining client relationship management, events and business development.

The Role

Working as part of a collaborative team, you will deliver exceptional service to UK and international clients while supporting sales, ceremonial events and commercial growth.

Key responsibilities include

• Advising clients on ceremonial garments, uniforms and design requirements.
• Building and maintaining strong client relationships.
• Identifying new business opportunities and supporting business development.
• Responding to customer enquiries in person, by telephone and email.
• Taking client measurements for ceremonial garments where required.
• Supporting the planning and delivery of UK and overseas client visits, events and marketing activity.
• Managing the distribution, return and replenishment of hire garments.
• Liaising with internal departments and external suppliers to ensure seamless service.
• Raising invoices and supporting account reconciliation.
• Representing the business at ceremonial events and official engagements.
• The role includes occasional UK and international travel.
• You'll ideally BeExperience in account management, client services, sales support, customer relationship management or business development.
• Organised, commercially aware and enjoy building relationships with clients.
• Excellent organisational skills with the ability to manage multiple priorities.
• Strong communication and interpersonal skills.A professional, confident and customer-focused approach.
• Good working knowledge of Microsoft Office; experience with Microsoft Business Central is desirable.
• The ability to work independently and collaboratively.
• An interest in heritage brands, ceremonial dress and traditional craftsmanship.

Benefits

Performance-related bonus scheme.

Uniform allowance.

Staff discount on company products.

This role offers the opportunity to attend prestigious ceremonial events, work with renowned institutions and contribute to the continued success of a respected heritage business.