Project Manager - Learning & Development

CAN - Project Manager L&D

Location: Toronto, ON

Onsite Flexibility: Hybrid — 4 days in office

Contract Details

• Position Type: Contract
• Contract Duration: 3 months (with potential for extension)
• Pay Rate: C$75.00–C$85.00 / Hour (CAD)
• Shift / Schedule: Monday to Friday, 8:30 AM – 5:00 PM
• Travel Requirements: Not required

Job Summary

This contract role sits within a Learning & Development team of approximately 20 people and focuses on mid-to-high complexity L&D training projects. The Project Manager will develop an understanding of overall portfolio/program movement with individual lines of business and rationalize how the assigned projects fit with business priorities in the long term.

The successful candidate will drive L&D processes to implement learning solutions in various formats including but not limited to in-person or virtual Instructor-led training (ILT), eLearning, webinars, self-directed learner pathways, and workshops. The role requires interaction with both internal and external stakeholders, and performance will be measured by deliverables.

Key Responsibilities

• Develop an understanding of overall portfolio/program movement with individual lines of business and rationalize how the assigned projects fit with business priorities in the long term
• Drive L&D processes to implement learning solutions in various formats including but not limited to in-person or virtual Instructor-led training (ILT), eLearning, webinars, self-directed learner pathways, and workshops
• Lead the end-to-end planning and execution of medium-to-high complexity L&D projects, leveraging key project management tools to ensure projects are delivered on time, within scope, and on budget
• Support the vendor selection, engagement and onboarding process when third-party learning solutions are within scope
• Develop and implement effective stakeholder engagement strategies
• Build relationships and maintain regular communications with internal and external stakeholders
• Report on project progress with project teams and business stakeholders at different levels
• In partnership with L&D CoEs and business partners, support the development of a delivery strategy, change & launch communications plan, and maintenance plan
• Ensure tight governance control and actively manage/resolve risks and issues
• Conduct project retrospectives and act on lessons learned for continuous improvement
• Stay current with emerging trends in project management inclusive of Agile and hybrid project practices and principles
• Be an active member of the broader project management community by sharing subject matter expertise and learning to advance professional growth

Required Skills

• Experience in banking, financial industry, or insurance companies
• Project Management experience in the L&D space is a MUST as a primary role
• Proficiency in MS Project and MS Office Suite
• Experience managing medium-to-high complexity projects
• Learning and Development — design and development experience
• Agile experience / SCRUM
• Strong organizational skills and strong communication skills
• Attention to detail
• Thorough understanding of project management frameworks and methodologies
• Practical knowledge in adult learning principles for various delivery methods
• Proven track record of delivering results and commitment to operational and service excellence
• Strong client focus with ability to listen and quickly learn about various clients and become a trusted advisor on delivering learning solutions successfully
• Ability to prioritize and manage multiple projects concurrently with changing business priorities in a fast-paced environment
• Ability to manage multiple stakeholders and build relationships effectively, leveraging sound communication, negotiation, consensus-building and influencing skills
• Ability to tailor communications to different stakeholders at different levels
• Solutions-focused, "can-do" attitude to foster positive team morale and high engagement
• Excel in translating business needs into learning requirements in collaboration with L&D partners
• Strong critical thinking, analytical, and problem-solving skills
• Highly adaptable and flexible with ability to take initiative in a dynamic work environment
• Competency in team meeting facilitation in virtual environments leveraging collaboration tools such as MS Teams and Webex

Preferred Skills

• Previous banking experience
• Prior L&D experience in performance consulting, design, development, facilitation, and/or learning technologies is beneficial
• Program management experience
• Experience with LMS and LXP is a bonus
• Experience with eLearning tools and standards (e.g., SCORM, xAPI, HTML 5) and development software (e.g., Articulate Storyline/Rise) is a nice to have

Education Requirements

• Post-secondary education required
• PMP, Agile and/or Scrum certification (nice to have)

Required Experience

• Minimum 7–10 years of experience in project management, preferably in a learning or adult training environment

Important Notes

• Interview process: 2 rounds confirmed, possible 3 rounds — virtual

About the Client

This client is one of North America's largest financial services institutions and the sixth-largest bank on the continent by branches, serving approximately 22 million customers across Canada, the United States, Europe, and the Asia-Pacific region.

Headquartered in Toronto, Ontario, it operates a full-service financial platform spanning personal and commercial banking, wealth management, insurance, and payment solutions, delivered through a team of over 85,000 employees worldwide.

Teams here span retail banking advisors, commercial lenders, wealth management professionals, risk analysts, technology specialists, and learning and development professionals who collaborate across a globally respected organization with a genuine focus on inclusion, equity, and career development.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-08489 Industry: Operations & Management

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