Technical Project Manager Retail Digital Transformation & Store Operations

Job Title

Technical Project Manager – Retail Digital Transformation

Store Operations

Location: -Seattle WA

Years of Experience: 10-15 Years

Technical Project Manager – Retail Digital Transformation

Store Operations

Position Summary

The Technical Project Manager (Retail Domain) will drive digital transformation initiatives across e-commerce, mobile applications, and omnichannel platforms, while also modernizing store operations technology such as POS, inventory management, and workforce systems. This role ensures seamless integration of customer-facing digital experiences with back-end retail operations.

Key Responsibilities

Digital Retail Transformation: Lead projects involving e-commerce platforms, mobile apps, and omnichannel customer engagement solutions.

Store Operations Technology: Manage implementation and upgrades of POS systems, inventory management tools, and workforce scheduling solutions.

Omnichannel Integration: Ensure smooth connectivity between online and offline channels, enabling unified customer journeys.

Customer Experience Enhancement: Deploy technologies that improve personalization, checkout speed, and loyalty program engagement.

System Architecture: Oversee technical design and integration of retail systems with ERP, CRM, and analytics platforms.

Agile Delivery: Apply Agile/Scrum methodologies to accelerate deployments and iterative improvements.

Vendor

Partner Management: Coordinate with technology providers, consultants, and third-party service partners.

Risk

Compliance: Ensure adherence to PCI DSS, GDPR, and data security standards across digital and store systems.

Qualifications

Education: Bachelor’s degree in Computer Science, Information Systems, or Business Administration.

Experience: 5+ years in technical project management, with proven expertise in e-commerce, mobile apps, and retail operations systems.

Certifications: PMP, PRINCE2, or Agile/Scrum certifications preferred.

Technical Skills

Knowledge of ERP, POS, retail analytics, cloud platforms, APIs, and integration tools.

Soft Skills: Strong leadership, communication, stakeholder management, and problem-solving abilities.

Desired Attributes

Passion for digital innovation in retail.

Ability to balance customer-facing digital priorities with operational efficiency.

Strong analytical mindset with focus on measurable business outcomes.

Adaptability to evolving retail technologies and consumer trends.

Skills

Agile Programming Methodologies, Alliance/Partner Management, Alliance/Partner Marketing, Analysis Skills, Application Programming Interface (API), Business Administration, Cloud Computing, Communication Skills, Computer Science, Computer Security, Customer Experience, Customer Relations, Customer Relationship Management (CRM), ERP (Enterprise Resource Planning), Information Technology & Information Systems, Information/Data Security (InfoSec), Inventory Management, Kronos Workforce Scheduler, Leadership, Loyalty Programs, Maintain Compliance, Mobile Applications, PCI-DSS, PRINCE2, Point of Sale (POS) Systems, Problem Solving Skills, Project Management Professional (PMP), Project/Program Management, Retail, Retail Management, Retail Operations, Risk, Scrum Project Management and Software Development, System Architecture, System Integration (SI), Systems Administration/Management, Technical Leadership, Technical Operations, Technical/Engineering Design, eCommerce

About the Company

Yantran LLC