Commercial Project Manager

Operations

• Manage day to day Field Operations on assigned projects
• Schedule initial hand-off meetings with sales / estimating and commercial coordinator

Confirms receipt of final production drawings, slab optimization, schedule and plumbing specs 3 weeks prior to Template

• Work closely with commercial coordinator to ensure scheduling is accurate and clients are informed of template times and installation dates in advance
• Coordinate Template/Fabricate/Install with GC / Millworker

Change orders – (submit to COM for approval, then document)

Any material to be priced by Sales

• Proactively assess risk and redirect prior to complications
• Understand SOV and cost to complete to ensure profitability
• Maintain and cultivate positive relationships with installers, subcontractors, and GC’s

Installation Oversight

• Enforce Safety procedures in field
• Ensure Install schedule is correct wrt date/time/manpower requirements, etc.
• Ensure Installers understand job expectations
• Ensure all Installs meet QC guidelines and meet customer expectations
• Enforce complete and correct Installer JWD procedures
• Complete Onsite Visit documentation on all Installs
• Review Installs in MW every day for previous day

Communication

• Daily updates to MoraWare (MW) regarding scheduling changes or delays
• Communicate daily end results, and issue resolutions to MW
• Communicate and update clients on schedules no less than weekly
• Communicate schedule expectations to Ops team
• Maintain positive relationships with Shop Staff

Product Knowledge

• Understand and be able to explain communicate stone characteristics and types, and typical installation methodology
• Have knowledge of and be able to direct install, polish, grind, and silicone; attach sink, seam material, level stone, etc.
• Understand that the stone is only part of the product we provide; our attitudes and service complete the product

Other Responsibilities

• Manage and maintain Quality Control in Shop and Field
• Timely response to service requests (24 hour or less policy)
• Always work with employees and installers to ensure morale stays high
• Learn your customers and work to ensure the best service possible
• Manage Customer Service/Warranty obligations as urgently as Installs
• Teach and promote integrity, “Walk the Talk”
• Other duties as assigned

Skills/Attributes

• Strong communication skills both verbally and in writing
• Strong personal sense of responsibility for all aspects of assigned Projects
• Strong sense of integrity
• Strong in sense of punctuality and timeliness
• Strong Proactive mindset

Compensation

• $80k to $110k per year depending on experience
• Full Insurance Suite available
• 2 weeks paid vacation
• 48 hours paid Sick Leave
• 401k with 1% company match
• Employment is contingent upon the successful completion and satisfactory results of a pre-employment background check

Job Type: Full-time

Pay: $80,000.00 - $110,000.00 per year

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation Package

• Weekly pay

People with a criminal record are encouraged to apply

Work Location: In person