Service Delivery Manager (Cloud & Compute)

Overview

A leading manufacturing organization with a significant regional footprint is seeking a Service Delivery Manager, Cloud & Compute to join its technology leadership team in Singapore. This role will oversee the strategy, delivery, governance, and continuous improvement of cloud and compute services across a complex enterprise environment.

The position offers the opportunity to shape cloud modernization initiatives, enhance operational resilience, and drive service excellence across hybrid infrastructure platforms.

Responsibilities

• As the accountable owner for cloud and compute services, you will define and execute the service roadmap while ensuring alignment with business and technology objectives.
• You will oversee the delivery, performance, availability, and ongoing optimization of cloud platforms, virtualization environments, and compute infrastructure.
• Working closely with internal technology teams and external service providers, you will establish service standards, monitor service levels, manage operational risks, and lead continuous improvement initiatives.
• The role will also involve driving automation, overseeing incident resolution, managing vendor performance, supporting contract and licensing discussions, and ensuring cost-effective service delivery through effective financial and capacity management.

Requirements

• You hold a degree in Information Technology, Computer Science, or a related discipline, with relevant certifications in cloud technologies, IT service management, or infrastructure platforms viewed favorably.
• You bring experience managing cloud and infrastructure services within large-scale enterprise environments, with strong knowledge of service delivery frameworks, SLA management, automation, virtualization technologies, and hybrid cloud architectures.
• Exposure to major cloud platforms such as Microsoft Azure, AWS, or Google Cloud Platform, alongside infrastructure technologies including VMware and enterprise compute environments, will be advantageous.
• You are a collaborative stakeholder manager with the ability to balance operational priorities, governance requirements, vendor relationships, and long-term service improvement objectives.
• To apply, please apply directly or submit your resume to Claudia at cd@kerryconsulting.com.
• We regret that only shortlisted candidates will be notified.
• License No: 16S8060 / Registration No: R26161178