Product Manager [Multiple Positions Available]

Duties

• Identify opportunities within the digital experience to create better customer journeys for our customers.
• Develop or update project plans including information such as objectives, technologies, schedules, funding, and staffing.
• Use data to identify gaps and opportunities.
• Work with design partners on customer research and discovery partner with the technology team to translate a vision into an actionable backlog.
• Drive experimentation plans and report on results.
• Communicate with executive leadership on business outcome of delivered initiatives.
• Collaborate with technical teams and cross-product, product owners on the creation and prioritization of a product backlog.
• Act as voice of the customer and drive product vision and value in accordance with business stakeholder priorities.
• Manage existing product features and actively work on research definition and development of new features to advance the product roadmap.
• Identify, coordinate and sequence dependencies across teams.
• Help resolve impediments for the team as needed.
• Identify, improve, and develop technology solutions that drive our strategic goals.
• Conduct key relationships and communications with stakeholders including to senior executives.
• Take ownership of the products.

QUALIFICATIONS

Minimum education and experience required

Bachelor's degree in Mechanical Engineering, Management Information Systems, Information Technology or related field of study plus 7 years of experience in the job offered or as Product Manager, Digital Product Analyst, Product Owner, Software Analyst, or related occupation.

The employer will alternatively accept a Master's degree in Mechanical Engineering, Management Information Systems, Information Technology or related field of study plus 5 years of experience in the job offered or as a Product Manager, Digital Product Analyst, Product Owner, Software Analyst, or related occupation.

Skills

Required

This position requires experience with the following: providing verbal and written updates on product delivery, progress, and OKRs to senior leaders/executives; Agile product development and delivery; Defining and building a product backlog; Large scale technical platforms and API development; working in financial services consumer-facing digital platforms; Working in Adobe Analytics and Split.io to run customer-facing experiments; using JIRA Align to manage development backlogs; Working on product development requests for different stakeholders on a regular basis; using test automation tools, including Selenium and UDF; translating product requirements into technology epics; using Splunk to support technology defect resolution; and working on Cloud solutions.

Job Location: 1111 Polaris Parkway, Columbus, OH 43035. This position requires up to 10% domestic travel to other JPMC sites for internal meetings and trainings.