Product Manager

HuLoop is seeking a Product Manager to drive the strategy, roadmap, and execution of our AI-powered Work Orchestration Platform. The successful candidate will work closely with customers, engineering, design, and executive leadership to deliver intelligent future of work solutions that solve real-world business challenges and create measurable customer value.

This role requires a strong blend of product strategy, customer discovery, technical aptitude, and market awareness.

Responsibilities

• Product Strategy & Roadmap
• Champion the product vision, strategy, and roadmap set by the CEO and VP of Product & Engineering.
• Identify market opportunities and customer needs.
• Prioritize initiatives based on customer value, business impact, and company objectives.AI Agents & Orchestration
• Define requirements for AI agents, multi-agent orchestration, LLM-based reasoning, and human-in-the-loop workflows.
• Ensure orchestration of work stays fast, simple, and accessible for non-technical users.
• Partner with engineering teams to deliver scalable, secure, and auditable platform capabilities, including multi-tenant architecture and enterprise-grade governance as we scale upmarket.
• Drive adoption of AI-powered solutions across target industries.
• Grow HuLoop's library of pre-built, industry-specific intelligent agents into a scalable agent marketplace.
• Customer & Market Engagement
• Conduct customer discovery, interviews, and market research.
• Lead Customer Advisory Boards and industry working groups.
• Translate customer feedback into product priorities and roadmap decisions.
• Product Execution
• Define requirements, user stories, and acceptance criteria.
• Collaborate with engineering and UX throughout the product lifecycle to keep the no-code/low-code builder experience fast and intuitive for non-technical users.
• Drive initiatives from concept through launch and adoption with disciplined planning and follow-through, moving quickly and iteratively in a startup environment without sacrificing platform reliability.
• Data & Performance
• Establish and monitor product KPIs and adoption metrics.
• Use customer feedback and analytics to improve product outcomes.
• Go-to-Market Support
• Partner with Sales, Marketing, and Customer Success on product launches.
• Support messaging, positioning, competitive analysis, and customer-facing content.
• Preferred Industry Experience
• Banking and Credit Unions
• Retail and Wholesale
• Legal Services and Collections

Qualifications

• 5+ years of Product Management experience in SaaS, enterprise software, process automation, work orchestration platforms, or AI-driven products, with a demonstrated ability to plan, stay organized, and execute at startup speed.
• Experience delivering customer-facing software products from concept through launch.
• Strong understanding of Agile development methodologies and SaaS product lifecycles.
• Ability to translate business requirements into scalable product capabilities.
• Outstanding planning and organizational skills, with a track record of setting realistic timelines and consistently driving execution to committed dates.
• Excellent communication, analytical, and stakeholder management skills, with the ability to communicate clearly across audiences, from executives to end users, both internally and with customers.

Preferred

Experience with AI agents, LLM-based orchestration, RAG pipelines, workflow automation, or process automation platforms.

Familiarity with cloud-native, multi-tenant SaaS architectures, APIs, integrations with legacy and RPA systems, and identity, security, and governance frameworks.

Experience designing or managing no-code/low-code platforms built for non-technical users.

Experience serving regulated industries or enterprise customers.

• Success Measures
• Customer adoption and satisfaction
• Product engagement and retention
• Roadmap execution and business impact
• Growth of AI-powered platform capabilities, including agent marketplace expansion and enterprise-grade scalability
• Expansion within target industry verticals
• This role is ideal for a product leader who is passionate about building the next generation of AI-powered Work Orchestration solutions that coordinate people, processes, systems, and intelligent agents to transform how work gets done.

Equal Employment Opportunity

CompanyHuLoop is an Equal Employment Opportunity company that offers an excellent benefit package that includes Medical, Dental, and Vision. The company also offers paid vacation, holidays, and sick time.

Potential candidates must be authorized to work in the United States.