Senior Product Owner, Agentic Workflows

Senior Product Owner, Agentic Workflows

About Us

Kizen is a leading AI platform for the future of work, redefining how people and AI seamlessly move and improve as one. Founded on the principle that technology should make work more meaningful, Kizen creates AI systems (AKA assistants) that learn, adapt, and improve over time, just like the people who use them.

Today, Kizen powers millions of mission-critical experiences for leading organizations in highly regulated industries like insurance, healthcare, and financial services.

Some of the ways we support these teams include: helping insurance agents manage contracting and commissions, enabling healthcare providers to deliver proactive patient care, and empowering financial institutions to classify documents and extract data automatically.

We're solving operational problems and helping the world's most complex organizations give their teams the tools they need to do more, grow faster and live better.

And this is just the beginning! Kizen is where enterprises get AI that works on day one and is flexible enough to shape it to their own organizations. Our AI-first platform is easy to adopt, scale, and trust making it a destination for developers to build new applications and business teams to customize AI assistants, all in one place.

Join us in transforming how industries work, one person, one workflow, one AI assistant at a time!

About the Role

We are looking for a hands-on Senior Product Owner with a history of building great customer experiences and business outcomes as we continue to bring our next-gen platform to the world.

This is an opportunity of a lifetime for someone who wants to be at the heart of the AI movement to better humanity. As the Agentic Workflows Product Owner, you'll be working directly with our CTO/CPO and VP of Engineering to drive requirements for our already powerful automation engine and bring enhancements to market.

Key Responsibilities

Manage the full lifecycle of product requirements development for our Business Automation product area.

Requirements Design

• Take ideas from concept to completion, managing and executing multiple projects in a fast-paced, forward-thinking, detail-oriented, and deadline-oriented environment
• Ideate on solutions to use cases from existing customers and internal stakeholders
• Understand product specifications and user psychology and predict what might work for both
• Illustrate design ideas using storyboard, process flows, sitemaps, LoFi mocks, etc
• Be responsive to questions raised by engineers during the development phase

Roadmap Planning

• Collaborate with the product and engineering teams to identify areas of improvement and communicate the priorities of projects
• Maintain a competitive edge against competitor products
• Use a metrics-based approach to evaluate customer feedback (in collaboration with our UX Product Designer) to determine what we should prioritize to improve user experience
• Discuss and interweave revenue-based metrics into product roadmaps (i.e. increases in ARR and at-risk ARR)

Stakeholder Awareness

• Ensure marketing, sales, and customer success teams are fully aware of and enabled on new features
• Collaborate with Technical Writing team to deliver documentation and training in tandem with features
• Maintain close collaboration with Solution Engineering teams to ensure their project needs are met and delivery timelines are aligned with any dependencies

Testing and Verification

• Collaborate with QA to ensure test plans reflect expected user workflows
• Perform UAT on features and select bug fixes prior to release (QA is technical reviewer and you thrive being the user-experience reviewer)
• Gather stakeholder feedback on delivered solutions to ensure it meets their needs and expectations

Requirements

• Bachelor's degree in Computer Science, Engineering, Information Systems, or related technical field
• 4+ years of work experience in CRM, MarTech, or related Technologies
• Ability to creatively explain and present complex concepts in an easy-to-understand manner
• Strong ability to take an idea from concept to full implementation, with an eye for documentation and detail
• Experience managing projects and engagements involving multiple stakeholders
• Exceptional written/verbal communication skills, with a proven track record of writing and delivering user story, technical requirements, or technical specification documentation to support a technical product line or implementations
• A curiosity and willingness to learn new technologies, navigate ambiguity, and adapt to a quickly changing environment
• Exceptional collaboration, organizational, and time management skills
• Driven and self-motivated, operates autonomously, with a knack for finding and solving problems
• Located in Austin, Texas and interested in 4 days in the office to maximize collaboration efficiency and build a healthy team culture
• Authorized to work in the United States with no restrictions
• Comfortable directly interfacing with customers/users
• Previous start-up, B2B, and/or consulting experience
• You're passionate about the role business has to play in positively impacting humanity

Why Kizen

We're a fast-growing company that values innovation, growth, and continuous improvement. By joining Kizen, you'll play a pivotal role in shaping the future of the company while enjoying a supportive, dynamic, and collaborative workplace. You'll have opportunities for professional development, impact, and career advancement.

What We Offer

• Career Growth Opportunities
• Engaging Work Culture
• Top-Tier Compensation
• Equity Package
• Healthcare Coverage
• Professional Development Stipends
• PTO

Kizen is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one.

We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

At Kizen, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals.

The base salary range for this position is $200,000-$240,000. However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer generous equity and benefits packages.

If you're excited about creating impactful experiences and contributing to a fast-paced, people-focused team, we'd love to meet you!

OTE - 20% $240-$288K