Business Analyst | Manchester, UK

Business Analyst

Are you a detail-oriented, analytical thinker with a passion for turning business needs into actionable solutions? We're looking for an experienced Business Analyst to join our Technology Delivery team , playing a key role in bridging the gap between IT and the business.

About the Role

As a Business Analyst, you'll work within multidisciplinary product teams to gather, refine, and articulate requirements-both functional and non-functional. You'll collaborate closely with Product Owners, QA/Test teams, and senior IT leaders to shape product roadmaps, define acceptance criteria, and ensure successful delivery.

For larger initiatives, you'll operate at a strategic level, producing artefacts such as as-is/to-be process maps and business activity models that support user adoption and change.

What You'll Do

• Analyse business processes to identify inefficiencies and recommend improvements.
• Facilitate workshops and interviews to elicit and validate requirements.
• Support delivery teams with clear success criteria and traceable requirements.
• Partner with stakeholders to ensure alignment and readiness for change.
• Promote a focus on business value and outcomes across all initiatives.

What We're Looking For

• Strong technical analysis skills, including process mapping and requirements management.
• Proven experience in global legal or professional services environments.
• Ability to engage stakeholders at all levels and collaborate within cross-functional teams.
• Familiarity with Agile and Waterfall methodologies and tools such as Azure DevOps or Jira.
• Desirable: Certification in Professional Scrum or similar Agile frameworks.

What We Offer

• Professional Growth: Access to continuous learning, certifications, and career development opportunities.
• Inclusive Culture: A people-first approach where diverse perspectives are valued and respected.
• Collaboration & Belonging: Work in a supportive environment that encourages innovation and teamwork.
• Impactful Work: Be part of projects that shape the future of technology within a leading global organisation.

Inclusion

Freshfields is an equal opportunities employer and all applications received by the firm will be considered by the firm on the basis of their merit alone and we welcome applications from all suitably qualified individuals regardless of background.

All offers of employment will be conditional on the candidate having/securing the right to work in the UK and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing.

Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only when a conditional job offer is made.

A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case by case basis and take a number of factors into account (eg the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision