Business Development Manager

About the Company

At MetroWall, we hold our values close to heart, with respect being the cornerstone of our interactions. We believe that fostering a respectful environment not only enhances collaboration but also drives innovation. Overcoming obstacles is part of our journey, and we view challenges as opportunities to grow and improve.

By embracing these challenges, we consistently strive to exceed expectations, delivering exceptional results and setting new standards in our industry. Together, these values create a culture of excellence and continuous improvement. Alignment with these values is critical to the success of any employee at MetroWall.

About the Role

The Business Development Manager (BDM) - Boston, MA, is responsible for driving sales growth by identifying, developing, and nurturing relationships within the Architectural and Design (A&D) community. The BDM will be instrumental in generating qualified opportunities, getting MetroWall products specified, and ensuring a strong project pipeline.

Core Responsibilities

Build and Nurture Relationships

• Develop and maintain strong, lasting relationships with key stakeholders, including architects, interior designers, specifiers, and other project influencers.
• Attend industry events, trade shows, and networking opportunities to build brand visibility and strengthen connections within the A&D community.
• Organize and lead product presentations, lunch-and-learns, and office visits to educate design professionals about MetroWall's offerings.
• Act as a trusted advisor to clients, providing tailored solutions and staying informed on industry trends and emerging technologies.

Identify and Qualify New Opportunities

• Conduct market research to identify upcoming projects and target potential clients
• Proactively engage with General Contractors, Landlords, Brokers, Tenants, Owner Representatives, and Construction Management firms to uncover new project opportunities.
• Qualify leads by assessing project viability, stakeholder involvement, and alignment with MetroWall’s solutions.
• Maintain a detailed understanding of the competitive landscape to position MetroWall effectively.
• Work closely with architects and designers to ensure MetroWall products are specified during the design phase of projects.
• Collaborate with Project Consultants and Estimators to facilitate seamless project hand-offs and ensure timely follow-up on opportunities.

Pipeline Management and CRM Integrity

• Utilize the CRM system to log activities, track progress, and ensure data integrity across all accounts and opportunities.
• Maintain an active and robust sales pipeline, ensuring consistent follow-up and progression of opportunities through the sales funnel.
• Provide regular reports and updates to management on pipeline health, key wins, and challenges.

Thought Leadership and Advocacy

• Stay informed about industry trends, project developments, and client needs
• Advocate for MetroWall by contributing to marketing initiatives, such as case studies, white papers, and social media engagement, to enhance the brand’s reputation.

Qualifications

• Familiarity with design and construction processes (e.g., project specifications, materials, and bidding) is highly desirable, which may be acquired through education or industry experience.
• At least three years of experience managing client relationships
• Proficiency in CRM Software
• Excellent communication, organizational, and problem-solving skills
• Attention to detail and a commitment to providing excellent customer service

Work Environment

• Primarily “on the road”
• Required to visit headquarters (Congers, NY) 1x/month for team meetings