University HR Payroll Manager

University HR Payroll Manager

POSITION DETAILS

University Payroll (UP) within the University Office of Human Resources (UHR) at The City University of New York (CUNY) is responsible for developing and implementing University Human Resources guidance, standards, rules, and regulations.

UHR services approximately 40,000 full-time and part-time employees through the University and operates a shared university service which includes benefits, payroll, workers compensation, advisory services, and programmatic leadership.

University Payroll oversees payroll operations for both Senior and Community Colleges, each with distinct policies and practices, and is the liaison and partner to campus payroll teams and external entities such as the New York Office of the State Comptroller, New York City Financial Information Services Agency, and Office of Payroll Administration, fostering strong partnerships.

UP manages complex personnel and human resources rules, regulations, and programs, while demonstrating discretion and is also responsible for formulating payroll-specific policies and actively engaging in the administration of payroll provisions within Collective Bargaining Agreements.

UP is committed to ensuring accurate, timely payments to all employees, delivering exceptional customer service, and strictly adhering to CUNY and regulatory policies and guidelines.

Reporting to the University HR Operations and Services Director, the HR Payroll Manager will manage and lead a team of Payroll Coordinators to successfully achieve the mission of University Payroll. As such, the position will review, distribute, and evaluate workload among staff and make appropriate adjustments to ensure optimal efficiency.

In addition to the CUNY Title Overview information, other key duties include, but will not be limited to the following:

• Oversees, prioritizes, and organizes staff workload to ensure timely transmission and audit of pertinent data from payroll teams across the University.
• Supervises the processing of special and unique transactions in partnership with New York State and New York City, consisting of issuing refund checks, requesting replacement paychecks, and correcting duplicate payments.
• Sets and establishes objective and well-defined performance metrics to ensure optimal staff performance.
• Identifies and enhances customer service and client interactions within University Payroll by promptly adapting processes to resolve complaints; ensures staff provides high-quality customer service.
• Supervises the administration of payroll policy and Collective Bargaining Agreements for compliance; reviews and implements Collective Bargaining Agreement and New York State and New York City Payroll Bulletins for the accurate processing of payroll.
• Manages and oversees payroll audits to ensure Collective Bargaining Agreement deadlines are met throughout the multiple payroll Systems.
• Conducts a detailed analysis and audit to implement Collective Bargaining Agreements timely and accurately.
• Performs related duties as assigned.

NOTES

• Until further notice, this position is eligible for a hybrid work schedule.
• This position is excluded from union representation.

QUALIFICATIONS

Minimum

Bachelor's Degree and six years' related experience required.

Preferred

• At least three years of demonstrated supervisory experience leading and managing a payroll team.
• Experience providing payroll support in a fast-paced, large, and complex company or organization.
• Solid knowledge of federal, state and city laws and regulations impacting payroll operations.
• Knowledge of titles, classification systems, and coding structures in either NYC or NYS payroll systems.
• Strong analytical, evaluative, technical, and research skills to work with various information systems to audit payroll and create reports.
• Experience creating and running queries in NYS’ OSC PSQuery systems (PeopleSoft) and/or NYC’s CHRMS query system.
• Computer proficiency using web-based HRIS, payroll, financial and administrative systems; MS Office Suite (Access and Word) with advanced Excel knowledge; SharePoint, Dropbox, plus virtual meeting/conferencing and collaboration tools (MS Teams, Zoom).
• Detail-oriented, self-directed, and motivated with the ability to work effectively and collaboratively in a team setting with diverse staff of all levels.
• Strong organizational skills with the ability to manage multiple assignments and conflicting priorities and meet strict deadlines in a dynamic and demanding customer-focused environment.
• High degree of professionalism and personal integrity to maintain confidentiality.

CUNY TITLE OVERVIEW

• Prepares and distributes payrolls for full-time and part-time employees, including data and reporting management oversight for City and State payroll systems; prepares and maintains budget data vs. payroll expense records, reports and schedules
• Oversees the supervision, preparation, and monitoring of the accuracy of various complex payroll reconciliation reports
• Supervises and trains staff in planning and operating aspects of the University payroll operations
• Oversees auditing and certification of all payrolls for employees University-wide
• Oversees the implementation of payroll modifications mandated by contractual labor agreements and other mandated changes
• Collaborates with University offices, as well as City, State and Federal agencies; maintains current knowledge of the policies and procedures set by said regulatory agencies as they impact payroll
• Prepares mandated reports as requested by College, University, and government agencies
• Performs related duties as assigned.

CUNY TITLE

Higher Education Associate

FLSA

Exempt

COMPENSATION AND BENEFITS

The salary range is $83,681 - $102,408 , commensurate with credentials, education, and experience.

CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off.

Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials meet the responsibilities and qualifications outlined.

The direct link to the job opening from external sources is:

https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=32377&PostingSeq=1

Current CUNY employees must apply through CUNYfirst Employee Self Service using their login credentials. After you login, click the Careers tile on the Employee Self Service Menu page to view job openings

CLOSING DATE

Open until filled.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID: 32377

Location: Central Office

Job Type: Full-Time