Senior Manager, Human Resources

Role Overview

Let your expertise in people leadership, strategy, and operational excellence shape the future of our teams at Sodexo. We are seeking a Senior Human Resources Business Partner to support a high‑profile regional portfolio, serving as the primary HR liaison to the client and a trusted advisor to operational leaders across multiple sites.

This pivotal role blends hands‑on regional execution with strategic multi‑site leadership, focusing on high‑volume recruitment, labor relations, employee relations, and payroll management. It is a highly visible opportunity to influence decision‑making, guide leaders, and elevate the employee experience across a diverse and fast‑paced region.

In this role, you will provide strategic HR partnership to regional leadership while driving workforce planning, organizational design, and talent strategy for our frontline teams. You will lead high‑volume recruitment efforts and ensure strong pipelines across multiple locations.

You will oversee employee relations and investigations with a balanced, people‑first approach, while managing labor relations, including contract interpretation and grievance handling. You will manage employee relations and investigations with a fair, people‑first approach, while supporting labor relations through contract interpretation and grievance handling.

You will ensure accurate, compliant payroll and HR recordkeeping across all sites and champion HR programs that enhance engagement, retention, and frontline development. Union experience is required, as this role supports unionized teams and collaborates closely with labor partners. Spanish language skills are highly helpful to support and communicate effectively with our frontline employees.

What You'll Do

• Lead HR strategy — Guide multi‑site workforce planning, staffing, and organizational needs across a high‑profile frontline portfolio.
• Drive high‑volume hiring — Build strong, reliable staffing pipelines to ensure every location is fully supported with engaged frontline employees.
• Champion employee relations — Conduct investigations, resolve workplace issues, and foster a fair, people‑first environment.
• Manage labor relations — Interpret CBAs, support grievance handling, and partner effectively with union representatives.
• Oversee payroll and compliance — Ensure accurate payroll, flawless HR recordkeeping, and adherence to all federal, state, and local labor laws.
• Elevate frontline culture — Lead HR initiatives that strengthen engagement, retention, communication, and development for hourly teams.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Extensive HR experience — A strong background supporting large, multi‑site frontline operations with high‑volume workforce needs.
• Union expertise — Proven experience with contract interpretation, grievance handling, and productive labor‑management partnerships.
• Frontline employee relations strength — Ability to resolve issues fairly, build trust, and support a diverse hourly workforce.
• High‑volume recruitment capability — Skilled in sourcing, screening, and hiring frontline talent across multiple locations.
• Spanish communication skills — Bilingual English/Spanish communication that enhances support and connection with frontline employees.
• Operational agility — Strong organizational skills with the ability to manage competing priorities in a fast‑paced, high‑visibility environment.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.

We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.

We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experience

Minimum Management Experience - 5 years

Minimum Functional Experience - 3 years of HR experience