MARKABLE AIPeople Operations ManagerLocation: Bellevue, WA (Hybrid - 3 days a week) | Type: Full-Time | Reports To: Chief Revenue Officer Salary: 80,000 - 85,000 base, bonus eligible ABOUT MARKABLE AIMarkable AI is a fast-growing creator economy startup building the tools that power the next generation of digital creators.
We move fast, we care deeply about our team, and we're looking for a People Operations Manager who can be our go-to person for everything people and workplace, and who genuinely wants to make Markable one of the best places to work.
THE ROLE
- You'll be the sole HR hire, a true generalist who can hold the full people function while we scale.
- One day you're planning team events, managing payroll, and the next you're running a performance review cycle or helping a manager craft perfect welcome letters for new hires.
- You're comfortable with ambiguity, energized by variety, and excited to build systems from scratch.
- This role touches every corner of the company and has real ownership from day one.
- WHAT YOU'LL OWNPeople Operations & HROwn the relationship with our PEO (Justworks), be the primary point of contact for all HR administration, compliance, and employee data
- Run payroll accurately and on time; pay contractors and manage all reimbursements
- Manage Docu
- Sign workflows for offer letters, agreements, and other people documents
- Partner with CRO to lead the annual compensation review process, including benchmarking, modeling, and manager communications
- Administer semi-annual performance reviews end to end, templates, timelines, manager training, and calibration support
- Review and manage US benefits programs; coordinate open enrollment and answer employee questions
- Manage monthly commission payouts, working cross-functionally with sales and Finance to ensure accuracy
- Serve as the first point of contact for immigration questions, coordinating with outside counsel as needed
- Order swag, come up with creative ways to build a high performing team Maintain all employee folders
- Recruitment & Onboarding
- Partner with recruitment consultant to run full-cycle recruiting across functions - who will write JDs, source candidates, manage pipelines, schedule interviews, and drive offers to close
- Track candidates and keep hiring managers updated; maintain a clean ATSOwn onboarding from day one - systems access, paperwork, orientation, and a great first-week experience, set up gmail, and internal communication accounts
- Partner with managers to write personalized welcome letters and set new hires up for early success
- Office & Logistics
- Manage all office operations for our Bellevue, WA office - snacks, supplies, vendor relationships, and day-to-day facilities, hardware Book travel (flights, hotels) for the team; negotiate hotel rates and preferred vendor agreements to keep us budget-conscious
- Handle all reimbursements promptly and accurately
- Send birthday gifts to new hires, and creators
- Culture & Workplace Experience
- Plan and run team events, offsites, and celebrations that people actually look forward to
- Bring creative ideas for how to make Markable a great place to work - and follow through on them
- Be a trusted resource for employees across all levels, building culture through every interaction
WHAT WE'RE LOOKING FOR
- 3-6 years of HR generalist experience, ideally in a startup or high-growth environment where you wore many hats
- Experience with a PEO platform
- Justworks experience is a strong plus
- Solid working knowledge of US employment law, benefits administration, and payroll fundamentals
- Experience coordinating with immigration counsel on visa and sponsorship questions
- Highly organized with strong attention to detail - you don't drop balls
- A natural people person who builds trust quickly and communicates clearly at all levels
- Low ego, high ownership - you're willing to order snacks and run a comp review in the same week
- Resourceful problem-solver who figures things out and doesn't need a playbook for everything
- Experience planning team events and thinking creatively about employee experience
- NICE TO HAVEFamiliarity with Docu
- Sign administration and workflow management
- Experience managing contractor relationships and international payments
- Background in the creator economy, media, or tech startup space
- Prior experience as the first or only HR hire at a company
WHAT YOU'LL GET
- Competitive salary and equity - you're continuing to build this function, and we want you to share in what we build
- Full benefits through Justworks - medical, dental, vision, and more
- A genuinely collaborative team that values what you do
- Real ownership and the opportunity to build HR the right way from the ground up
- Flexibility and trust - we care about results, not hours logged
- Markable AI is an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
