Human Resources Manager, Climate Pledge Arena

The opportunity

Delaware North Sportservice is searching for a Human Resources Manager to join our HR team at Climate Pledge Arena in Seattle, Washington. As an HR Manager, you will oversee team member onboarding, training, compliance, and employee relations, and be an important partner for your local and enterprise HR team.

If you are passionate about hospitality and looking for complex, stimulating work leading high-performing teams, apply now!

Pay

Minimum – Anticipated Maximum Base Salary: $80,169 - $105,800 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position.

Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Partner with the Talent Acquisition and HR Operations teams to attract, hire, and onboard new team members
• Be a bridge between your local and wider HR team; advocate for consistent best practices and share knowledge unique to your location
• Develop and deliver training to new and existing team members, ensuring they have a thorough understanding of their job functions, policies, procedures, and opportunities for growth
• Handle employee relations matters, including conducting investigations and complaint resolution
• Ensure compliance with federal and state employment regulations, as well as company policies and procedures
• Must have a flexible availabiliy to accomodate varying work schedules

More about you

• Minimum of 3 years’ experience as an HR Generalist and at least 2 years as an HR Manager
• Previous experience using iCIMS, Workday, or similar HRIS system
• Bachelor's degree in human resources management or related field preferred; PHR or SPHR certification is a plus
• Hospitality and events based experience a plus
• Seattle union experience required
• Strong interpersonal and communication skills
• Independent problem-solving and analytical abilities

Shift details

Days

Evenings

Holidays

Evenings as needed

Weekends

10hr shift

12hr shift

8hr shift

Events

Who we are

Delaware North manages food and beverage services at Climate Pledge Arena, home of the NHL’s Seattle Kraken, WNBA’s Seattle Storm, and premier live music and entertainment. The 740,000-square-foot, renewable energy-powered building is the first net zero-certified arena in the world! Delaware North’s Climate Collective offers the most locally focused, sustainable menu in the sports and entertainment industry.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.