Talent Acquisition Partner

Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success.

We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses.

At Relay, recruiting is the engine that fuels our growth. As a Talent Acquisition Partner, you’re the closer, owning requisitions from start to finish. You build your pipeline, partner with hiring managers, source top talent, and deliver a world-class candidate experience.

Your impact will be measured in speed, quality, and predictability, and you'll achieve it by pushing boundaries, experimenting with new ideas, and raising the bar for how we hire. If you're energized by accountability, driven by metrics, and motivated to shape the future of the company through exceptional hiring, this is your seat.

What You’ll Be Doing

• Full-Cycle Recruiting: Own requisitions end-to-end, from intake to offer close, across all functions
• Sourcing: Build and nurture pipelines using outbound tactics, networks, and creative strategies
• Hiring Manager Partnership: Be a trusted advisor, guiding intakes, calibrating on profiles, and influencing candidate evaluation; managing up effectively and pushing back with confidence when needed
• Funnel Ownership: Track and improve interview velocity, pass-through rates, and time-to-fill for each role you own
• Candidate Experience: Deliver a seamless end-to-end experience by directly coordinating interviews and ensuring every touchpoint is timely, personal, and professional
• AI-Driven Recruiting: Leverage available and discover new AI tools for sourcing, screening, scheduling, and reporting to improve efficiency, quality, and funnel predictability
• Data & Reporting: Own weekly reporting on funnel health for your roles, turning data into insights and action
• Experimentation: Test new interview structures, assessments, or candidate experience experiments monthly, and share learnings with the team

Who You Are

• You bring 3-5+ years of full-cycle recruiting experience, ideally in a high-growth, startup, scaleup, or similarly fast-paced environment.
• You understand how to run structured recruiting processes with urgency, clarity, and consistent follow-through.
• You are comfortable partnering with hiring managers to define role requirements, calibrate candidate profiles, and align on timelines.
• You can source candidates through common recruiting channels and are motivated to improve your sourcing craft.
• You are data-informed and use funnel metrics, pipeline health, and qualitative feedback to adjust your approach.
• You proactively flag risks, blockers, and trade-offs before they compromise search outcomes.
• You communicate clearly, frame problems well, and explain the rationale behind your recommendations.
• You are adaptable and comfortable working across different functions, hiring manager styles, and changing business priorities.
• You care deeply about candidate experience, hiring quality, and Relay’s long-term success.

What Success Looks Like

• Quarterly Attainment: 90% of closeable roles are filled on time
• Time-to-Fill: Based on role is predictable within ±10% of forecast
• Quality of Hire: 80% of new hires hit success in 90 days
• Stakeholder Partnership: Hiring manager satisfaction is consistently high, you are seen as a decision-making partner, not an order taker
• Continuous Improvement: You run monthly and quarterly experiments to accelerate funnel velocity and quality, because the status quo is never the goal

The Interview Process

• Stage 1: A 30-minute Google Meet video call with a member of the TA team
• Stage 2: A 45-minute interview with our Senior Manager, TA
• Stage 3: A take-home case study followed by a 60-minute in-person presentation to our Talent Leadership team
• Stage 4: A 45-minute in-person values interview with a member of our leadership team

Our Compensation Approach

We believe Relayers should feel rewarded for the impact they have on our mission and growth. Compensation follows impact. As impact increases, compensation grows, and we do not limit compensation changes to a once-a-year review cycle.

The annual salary range for this role is $103,500 CAD to $126,500 CAD.

For candidates who demonstrate full readiness for the defined scope of the role, the typical starting salary is $115,000 CAD per year. Offers below this point reflect candidates we believe can grow into the full scope of the role with support and development. Offers above this point reflect impact that meaningfully exceeds the role’s defined expectations or an expanded scope from day one.

We encourage you to have a conversation with your recruiter and ask questions about compensation throughout the hiring process. For more information on our compensation philosophy and perks and benefits, visit our Candidate Hub.

Why Relay Might Be the Perfect Fit For You

• You push relentlessly for reinvention: You're always asking "how can this be better?" - in your work, in your craft, in yourself. Comfort is a signal to push harder, not coast. You'd rather build something better than defend something familiar.
• You crave autonomy: We trust our team with big challenges and the freedom to solve them. If you’re someone who takes initiative, is comfortable taking risks, and seeks input when needed, you’ll find the freedom here empowering.
• You own your work: You take pride in your work, follow through on commitments, and feel a deep sense of responsibility for outcomes, not just tasks.
• You build with AI, not just use it: You're actively embedding AI into how you work, pushing what's possible, and bringing your team along with you.
• You care about impact, not noise: You care deeply about the substance of your work. You measure success by results, not recognition, and you let your work speak for itself.
• You’re energized by complexity and ambiguity: You enjoy tackling problems that don’t come with a playbook. You’re comfortable building from scratch, iterating as you go, and collaborating to shape the best path forward.
• You seek out feedback: You see directness as respect, not criticism. You actively seek input, sit with hard truths, and use feedback as fuel for improvement.
• Small businesses are why we're here: Relay exists to help them thrive - and that mission has to resonate with you.

Join Us

We're looking for people who are relentless, curious, and care deeply about the work. You're encouraged to apply even if your experience doesn't perfectly match the job description - your perspective and drive matter more. We welcome diverse backgrounds and people who think critically, challenge the status quo, and want to help small businesses thrive.

If you require accommodations at any stage of the hiring process, please reach out to your Talent Partner.

Disclaimer: For compliance reasons, all offers of employment at Relay are conditional upon a successful background check and employment verification through Certn.