Distribution Operations ManagerAs the Distribution Operations Manager, you will leading the daily operations of multiple departments within a Delivery Distribution Center (DDC). This manager provides leadership and development to building supervisors. They ensure all performance, safety and quality policies and procedures are meeting Best Buy’s high standards.

This person actively leads and participates in long and short-term planning for the center. They are responsible for maintaining an efficient operation and processing improvements to ensure operational goals and P&L budgets are met. They have direct responsibility for creating and managing an environment of openness and trust for all employees.

They create a collaborative environment by building relationships between various departments to meet business goals. Additionally, they assist in operating the facility in the building leader’s absence. This role will report to the Distribution Center building leader.

What You’ll DoProvides tactical direction and leadership to a large operations staff including supervisors within a delivery distribution center (DDC).

Ensures all performance, safety and quality policies/procedures are met for various departments through effective performance management programs.

Supports in solving problems and seeking process and system improvements.

Utilizes people, tools, space and equipment effectively to meet required levels of service for internal and external customers.

Hires, develops, coaches and advises Best Buy leaders to support and lead employees by living and demonstrating Best Buy's values and leadership expectations.

Manages the performance of third party vendors, including transportation and/or home delivery to uphold accountability for internal and external customers.

Maintains effective and ongoing partnerships with customers both internally and externally by providing feedback and guidance in support of the overall customer service mission.

Identifies operational improvement opportunities. Partners with corporate supply chain teams to lead projects focused on improvement initiatives.

Basic qualifications

5+ years of demonstrated experience in leading teams and managing supervisors in the areas of business, military or related fields.4+ years of logistics, operational, warehouse, inventory and customer service experience

Preferred qualifications

Associate or bachelor’s degree2+ years of Warehouse Management Systems experience5+ years of Distribution experience
What’s in it for you
We’re committed to helping our people thrive at work and at home.
We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our Benefits Include
Competitive pay
Generous employee discount
Physical and mental well-being support
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility.
The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations.
Intermittent or reduced-schedule leave is also available for certain medical or family care leaves.
Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results.
For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About Us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type: Full timePandoLogic. Keywords: Operations Manager, Location: Bellingham, MA - 02019